RELATIONSHIP OFFICER -HL GUJ

Muthoot Fincorp Ltd.; Ahmedabad District; On-site; INR 279,000 - 502,000; Full time

Job summary

Muthoot Fincorp Ltd. is seeking a field sales professional to drive customer acquisition in the Ahmedabad region. You will identify micro markets, empanel referral partners, and generate leads while ensuring doorstep service to customers and supporting end-to-end loan processing.

The role emphasizes building relationships with referral partners, maintaining strong communication, and actively cross-selling insurance to loan customers, while representing the company in the assigned area.

Qualifications

• Experience in field sales and business development is preferred.
• Ability to work in assigned territory and build a referral network.

Responsibilities

• Deliver on customer acquisition through business development.
• Find new micro markets and empanel referral partners to scale Micro LAP and Gold-backed secured loans.
• Work in the area assigned by the Branch Business Manager and generate leads.
• Cold calling to potential customers to generate business.
• Daily sales calls as per plan submitted to BBM.
• Nurture and develop relationships with referral partners / connectors.
• Provide doorstep service to customers and support end-to-end loan processing.
• Act as the bridge between customers and the branch and drive cross-selling of insurance.

Skills

Presentation skills

Relationship management

Process knowledge

Cross selling

Business development

Communication skills

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English