Relationship Mananger

JITO; Delhi; On-site; INR 600,000 - 800,000; Full time

Job summary

Jitojobs is seeking a proactive Relationship Manager to strengthen client relationships in the North region. You will lead post-sales engagement, drive customer retention and service continuity, and identify opportunities for upselling and cross-selling with key accounts.

The role requires a MidLevel experience with strong CRM and data management skills, and a customer-focused approach to proactive relationship management.

Qualifications

• Experience in mid-level relationship management roles with client-facing responsibilities.
• Ability to manage high-value accounts and drive post-sales engagement.
• Strong communication and coordination across teams to ensure service continuity.

Responsibilities

• Manage and strengthen relationships with clients across the North region.
• Ensure seamless post-sales engagement, customer retention, and service continuity.
• Identify upselling and cross-selling opportunities with high-value key accounts.

Skills

Client relationship management

Key account management

Upselling

Cross-selling

Service coordination

CRM & data management

Territory management

Relationship management

Job description

Job Type: FullTimePermanent

Work Mode: Onsite

Experience: MidLevel

Travel Requirements:

Skills:

Client Relationship Management,Key Account Management,Upselling & Cross-Selling, Service Coordination,CRM & Data Management,Territory Management, proactive and customer-focused Relationship Manager

Responsibilities

We are looking for a proactive and customer-focused Relationship Manager to manage and strengthen relationships with clients across the North region. The role is responsible for ensuring seamless post-sales engagement, customer retention, service continuity, and identifying opportunities for upselling and cross-selling, particularly for high-value key accounts.