Relationship Manager ( Freshers - Immediate Joiner )

Nobroker Technology Solutions Private Limited; Bengaluru; On-site; INR 250,000 - 420,000; Full time

Job summary

NoBroker.com in Bengaluru is seeking a Customer Relationship Manager (freshers role) to join the sales team on-site in the Greater Bengaluru Area. You will interact with customers, build relationships, and guide them through property leasing or buying journeys.

This full-time role emphasizes customer service, query resolution, product insights, and cross-functional collaboration to ensure customers' requirements are met efficiently, with opportunities to grow in a high-growth proptech company.

Qualifications

• Strong communication and interpersonal skills.
• Customer-oriented mindset with a problem-solving attitude.
• Good time management and organizational abilities.
• Basic knowledge of MS Office and CRM tools is advantageous.
• Fluency in English; additional regional languages a plus.

Responsibilities

• Build and maintain relationships with customers and guide them through their property leasing or buying journey.
• Ensure customers' requirements are met efficiently and resolve queries.
• Provide product/service insights and collaborate internally to align customer needs.

Skills

Communication

Active listening

Interpersonal skills

Customer-oriented mindset

Time management

Organization

Fluency in English

Regional language knowledge (plus)

Tools

MS Office

CRM tools

Job description

Company Description

NoBroker.com, Indias first Proptech unicorn, is a revolutionary brokerage-free property search portal that directly connects property owners with tenants and buyers, eliminating intermediaries. Founded in 2014 by IIT and IIM alumni, NoBroker.com serves over 3 million users monthly across major cities like Bengaluru, Mumbai, Pune, Chennai, and more. Backed by prominent global investors, the organization has raised $366 million, fueling its mission of creating a seamless and transparent real estate experience. With a passionate team of 2000+ employees, NoBroker.com offers brokerage-free property solutions, rental agreements, home service support, and a suite of additional services designed to make real estate transactions efficient and user-friendly.

Role Description

The Customer Relationship Manager (freshers role) will be part of the sales team, assisting customers through detailed interaction and ensuring exemplary service delivery. Responsibilities include building and maintaining relationships with customers, guiding them through their property leasing or buying journey, and ensuring their requirements are met efficiently. Additional duties involve resolving queries, providing product/service insights, and collaborating internally to align customer needs. This is a full-time, on-site role based in the Greater Bengaluru Area.

Qualifications

• Strong communication, active listening, and interpersonal skills
• Customer-oriented mindset with a problem-solving attitude
• Proficiency in time management and organizational abilities
• Basic knowledge of MS Office and CRM tools is advantageous
• Ability to work effectively independently and in a team
• Fluency in English and proficiency in additional regional languages is a plus

Industry

• Real Estate