Relationship Manager/ Sales Manager- Laundry Company- Sakinaka

TNT Business Services; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

TNT Business Services in Mumbai seeks dynamic Relationship Managers / Sales Managers to drive on-ground and corporate growth for its Laundry Aggregator Program. The role is front-facing and relationship-led, focusing on generating new business and nurturing corporate and consumer relationships to convert into revenue.

The ideal candidate has strong communication, a built network in the corporate space, and is comfortable with field-based sales to build a fast-growing consumer service business.

Qualifications

• Graduate in any discipline; 2–5 years of experience preferred.
• Strong verbal and written communication skills; client-facing.
• Experience in sales, business development, or relationship management (B2B or B2C).

Responsibilities

• Identify, approach and onboard new corporate and consumer accounts for the laundry aggregator program.
• Build and maintain strong, long-term relationships with clients, corporate HR/admin teams, facility managers and housing societies.
• Achieve assigned sales and revenue targets through proactive lead generation, client meetings, proposals and deal closures.
• Ensure high service standards and client satisfaction, resolving escalations promptly to protect and grow existing accounts.
• Track competitor offerings and market trends to identify new opportunities.
• Maintain accurate records of leads, meetings and conversions; provide regular sales reports and pipeline updates to Growth Manager.
• Work closely with Growth Manager and operations team to ensure smooth onboarding and delivery for new accounts.

Skills

Relationship building

B2B sales

On-ground sales

CRM tools

MS Office

Google Workspace

Networking

Education

Graduate in any discipline

Tools

CRM tools

MS Office

Google Workspace

Job description

Role Summary

We are looking for dynamic Relationship Managers / Sales Managers to drive on-ground and corporate growth for its Laundry Aggregator Program. The role is front-facing and relationship-led the incumbent will be responsible for generating new business, building and nurturing corporate and consumer relationships, and converting these into sustained revenue for the program. This is an excellent opportunity for candidates with a strong communication ability and an existing network in the corporate space to build a fast-growing consumer service business.

Key Responsibilities

• Business Development: Identify, approach and onboard new corporate and consumer accounts (corporates, societies, institutions) for the laundry aggregator program.
• Relationship Management: Build and maintain strong, long-term relationships with clients, corporate HR/admin teams, facility managers and housing societies to drive repeat and referral business.
• Sales & Revenue Generation: Achieve assigned sales and revenue targets through proactive lead generation, client meetings, proposals and deal closures.
• Account Servicing: Ensure high service standards and client satisfaction, resolving escalations promptly to protect and grow existing accounts.
• Market Intelligence: Track competitor offerings and market trends in the corporate/consumer laundry and services space to identify new opportunities.
• Reporting: Maintain accurate records of leads, meetings and conversions; provide regular sales reports and pipeline updates to the Growth Manager.
• Collaboration: Work closely with the Growth Manager and operations team to ensure smooth onboarding and delivery for new accounts.

Desired Candidate Profile

• Excellent verbal and written communication skills; confident, presentable and client-facing.
• A good relationship network in the corporate space (HR/admin/facility contacts, corporate parks, housing societies) that can be activated for business development.
• Prior experience in sales, business development, or relationship management — B2B or B2C.
• Candidates with experience in the laundry / garment care / facility services business will be given preference.
• Self-driven, target-oriented and comfortable with field-based, on-ground engagement.
• Basic proficiency with CRM tools, MS Office / Google Workspace for reporting and pipeline tracking.
• Graduate in any discipline; prior experience of 2–5 years preferred.