Relationship Manager / Sales Executive

Grihum Housing Finance; Hyderabad; On-site; INR 350,000 - 550,000; Full time

Job summary

Grihum Housing Finance is seeking a results-driven professional in Hyderabad to understand customer needs, develop targeted plans, and build profitable relationships with client companies.

You will resolve complaints swiftly, forward upsell opportunities to the sales team, and promote high-quality sales, supply and customer service processes. The role focuses on retaining customers and renewing contracts while gaining a deep understanding of competitors in the market.

Responsibilities

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors

Job description

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors