Relationship Manager (Inside Sales)

upGrad Rekrut; Gurugram District; Hybrid; INR 400,000 - 550,000; Full time

Job summary

upGrad Rekrut is hiring for a B2B Inside Sales role in Gurgaon, India. The position focuses on promoting Early Pay (Bill Discounting) to potential customers via phone and email, explaining product features, and guiding them through Tata nexarc registration with portal demos.

After onboarding, you will manage the customer relationship as an Account Manager, regularly engaging the client for available bill discounting offers and ensuring high levels of satisfaction and retention.

Qualifications

• 2-5 years of experience in B2B Inside Sales.
• Strong phone and email communication skills.
• Ability to build and maintain customer relationships and manage accounts.

Responsibilities

• Contact potential customers via phone and email to promote Early Pay (Bill Discounting).
• Explain product features and benefits, assist registration on Tata nexarc, and provide portal demos.
• Post registration, act as Account Manager and communicate offers to customers.

Skills

B2B Inside Sales

Phone & Email Outreach

Customer Relationship

Job description

We are hiring for one of India's leading B2B e-commerce marketplaces specializing in steel and construction materials. The company provides a one-stop solution for MSMEs, enabling businesses to source quality products efficiently.

Location: DLF Phase 2, Gurgaon

Work Mode: Hybrid (5 Days working)

Payroll: Third Party

Job Profile

• Contact potential customers via phone and email to promote our Early Pay (Bill Discounting) product.
• Explain the product features and benefits to customers and answer any questions they may have. Assist customers to register on Tata nexarc and provide demo of the portal.
• Post registration, act as an Account Manager for the customer and regularly connect with him for available bill discounting offers.
• Develop and maintain strong relationships with customers to promote customer retention.
• Manage customer accounts and ensure customer satisfaction by providing excellent customer service.
• Collaborate with internal teams to ensure customer satisfaction and resolve any issue
• 2 - 5 years of overall experience in B2B Inside Sales