Relationship Manager- Home Loan

Vbeyond Corporation; Chennai District; On-site; INR 400,000 - 650,000; Full time

Job summary

Vbeyond Corporation in Chennai is seeking a loan solutions professional to drive and manage builder-segment home loans. You will handle customer leads on the company app and convert them into approved loans, coordinating with the sales team to maximize conversions and ensuring smooth login to disbursement processes.

The role requires strong knowledge of loan processes, bank products, and credit assessment with excellent communication in English and a local language.

Qualifications

• Understanding of the loan process and required documentation at each stage.
• Familiarity with various banks' home loan products and their USPs.
• Ability to analyse customer profiles and recommend best suited products.
• Strong communication skills in English and at least one local language.

Responsibilities

• Drive and manage loan solutions within the builder segment.
• Manage customer leads on the company app and convert for Home Loans.
• Coordinate with the sales team to maximize customer conversion for Loans.
• Oversee login to disbursement process of Home loan files and ensure minimum TAT and high conversion.
• Show high customer centricity and resolve issues raised by stakeholders.

Skills

Loan process knowledge

Bank product knowledge

Credit assessment

Communication in English

Job description

Key Responsibilities:

• Driving and managing loan solutions within the builder segment
• Managing the customer leads that come on the company's application and converting for Home Loans
• Maintain a strong coordination with the sales team to maximize the customer conversion for Loans
• Manage and supervise the entire login to disbursement process of Home loan files and ensure minimum TAT and maximum customer conversion
• Display high customer centricity and be prompt in resolving issues highlighted by both external and internal stakeholders

Key Skills Required:

• In-depth understanding of the loan process. Knowledge of the documentation work required at each stage during the process and how to scrutinize them
• Understanding of the different banks products available in the market and their USPs
• Credit Assessment experience to be able to analyse customer profile and recommend the best suited product to them
• Good communication skills with proficiency in English and 1 local language of the geography