Relationship Manager - HL & LAP - Across Salem & Erode

Jana Small Finance Bank; Salem, Namakkal, Erode; On-site; INR 200,000 - 400,000; Full time

Benefits offered by this job

CTC

Mediclaim

Insurance

Allowance

Job summary

Jana Small Finance Bank in Tamil Nadu seeks a Branch Sales Executive to drive targets and build strong relationships with support teams to grow housing loan business. You will promote JSFB offerings, source customers, and ensure service quality at the branch level.

The role requires strong relationship-building, customer focus, and the ability to coordinate with DSAs/partners to expand the bank's customer base.

Qualifications

• Any Degree with minimum 1 year experience in relevant field.

Responsibilities

• Achieve business targets for the assigned branch.
• Develop and maintain relationships with support teams.
• Promote housing loans and LAP business via JC/Branch ties.
• Maintain customer relationships post-disbursement.
• Ensure 100% non-delinquency; support collections on delinquencies.
• Campaign for JSFB offerings across mapped JCs/Branches.
• Liaise with DSA/Connectors for enhanced business support.
• Develop and implement marketing/sales strategies by analyzing market and competitors.
• Train DSA/Connectors on bank policies to bring quality proposals.
• Achieve cross-sell targets.

Skills

Relationship management

Sales

Customer service

Education

Any Degree

Job description

Role & responsibilities:

Responsible for achievement of business Targets in the assigned Branch, Develop and maintain business relationships with other support teams

Leverage the existing JC/Branch relationships to promote and source the Housing loans/LAP business

Maintain customer relationship post the disbursement to ensure customer satisfaction and long relationship with the Bank.

Maintain 100% non-delinquency in assigned branch, Support the collections team on any delinquencies on the branch portfolio. Demonstrate initiative and creativity.

Regular Campaigning for Promotion and Marketing of JSFB offering across the mapped JCs/Branches

Liaison with DSA/Connectors/Vendors for enhanced business Support. Developing & implementing Marketing/Sales strategies by analyzing Market & competitors to grow Bank customer base.

Training our Polies & products to DSA/Connectors to bring Quality proposals which Fits as per Bank Policy.

Achieving Cross sell Targets assigned.

Preferred candidate profile

Any Degree with Minimum of 01 year experience in relevant field

Perks and benefits

CTC + Mediclaim + Insurance + Allowance