Relationship Manager - GL South

Bajaj Finance; Podili; Presencial; INR 600.000 - 900.000; Jornada completa

Descripción de la vacante

Bajaj Finance Limited is seeking a Branch Manager in India (Andhra Pradesh) to lead a team, drive profitability, and expand the consumer gold loan business. The role focuses on customer engagement, field marketing, and compliance within company policies.

Required 4–7 years of relevant experience, with a preference for Bachelor’s or Post-graduate degrees and prior gold loan/management exposure. Strong communication skills are essential.

Formación

• 4-7 years of relevant experience.
• Bachelor's Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Clear and concise written and verbal communication skills.

Responsabilidades

• Oversee branch operations, performance profitability of the branch.
• Drive field-marketing activities of various financial products to improve brand visibility.
• Plan and monitor branch field marketing activities to ensure a healthy pipeline of leads and business growth.
• Engage customers for new acquisitions and retention of existing customers.
• Ensure accurate valuation of pledged gold and compliance with policy.
• Joint custodian of the Vault and safekeeping of pledged securities.
• Maintain NPAs under control through follow-ups for interest collections.
• Hire, coach, mentor and train employees with timely performance feedback.
• Prepare branch reports and take actions for business growth.
• Increase gold loan business and cross-sell other products such as NCDs and gold coins.

Educación

Bachelor's Degree / Post-graduation Degree

Descripción del empleo

Job Summary

This position is open with Bajaj Finance Limited. The branch manager is a managerial responsibility for providing full leadership and direction to the team of employees in growing business and client base of consumer gold loan. The overall objective of this role is to build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals.

Responsibilities

• Responsible for overall branch operations, performance profitability of the branch.
• Drive participate in field-marketing activities of various financial products along with the team to improve brand visibility
• Plan, conduct, monitor the branch field level marketing activities to ensure health pipeline of leads resulting into business conversion branch growth
• Focus on customer engagement for new customer acquisitions retainment of old customers
• Conducting error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance
• Joint custodian of the Vault with responsibility of safekeeping of pledged securities as per company policies
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance
• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch
• Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc.

Required Qualifications and Experience

• 4-7 years of relevant experience required.
• Bachelor's Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.