Relationship Manager - GL South

Bajaj Finance; Machilipatnam; Vor Ort; INR 600.000 - 1.200.000; Vollzeit

Zusammenfassung

Bajaj Finance Limited is seeking a Branch Manager to lead a team, drive growth in gold loan products, and manage branch operations in line with company policies. The role includes overseeing marketing efforts, customer engagement, and compliance across the branch.

The ideal candidate will have strong leadership, communication skills, and experience in gold loan banking or related financial services. The position focuses on expanding customer base and ensuring profitable branch performance.

Qualifikationen

• 4-7 years of relevant experience required.
• Bachelor's Degree or Post-graduation preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Clear and concise written and verbal communication skills.

Aufgaben

• Overall branch operations responsibility and profitability.
• Drive field-marketing activities to improve brand visibility.
• Plan and monitor branch field marketing for healthy lead pipeline and growth.
• Engage customers for new acquisitions and retention.
• Value gold ornaments pledged per policy and audit requirements.
• Joint custodian of vault with safekeeping of pledged securities.
• Keep NPAs in check through follow-ups for interest collections.
• Hire, coach, mentor and train employees with timely feedback.
• Maintain quality performance, prepare reports and drive growth.
• Increase Gold Loan business and other products (NCDs, Gold Coins).
• Ensure 100% process compliance at branch.

Ausbildung

Bachelor's degree

Post-graduation degree

Jobbeschreibung

Job Summary

The position is open with Bajaj finance limited.

The Branch Manager is a managerial responsibility for providing full leadership and direction to the team of employees in growing business and client base of consumer gold loan. The overall objective of this role is to build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals.

Responsibilities

• Responsible for overall branch operations, performance profitability of the branch.
• Drive and participate in field-marketing activities of various financial products along with the team to improve brand visibility.
• Plan, conduct and monitor the branch field level marketing activities to ensure healthy pipeline of leads resulting in business conversion and branch growth.
• Focus on customer engagement for new customer acquisitions and retention of existing customers.
• Conduct error-free valuation appraisal of gold ornaments pledged in branch with correct weight and purity assessment as per company policy and audit/compliance.
• Joint custodian of the vault with responsibility for safekeeping of pledged securities as per company policies.
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
• Good planning abilities are required for smooth functioning of the branch and for developing cohesiveness within the company and coworkers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance.
• Maintaining quality performance of the business, preparing various reports of the same and taking necessary actions for growth of business in branch.
• Increase Gold Loan business, plus various other third-party products i.e., NCDs, Gold Coins sale etc.
• Responsible for correct valuation maintenance of 100% process compliance at branch.

Qualifications

• 4-7 years of relevant experience required.
• Bachelors Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.