Relationship Manager - Agency | Mumbai

Bharti AXA Life Insurance; Mumbai; Presencial; INR 500.000 - 900.000; Jornada completa

Descripción de la vacante

Bharti AXA Life Insurance in Mumbai seeks a dynamic sales supervisor to recruit and manage a team of qualified agents, drive weekly and monthly performance reviews, and align activities with company targets.

You will partner with Training to organise product and skills training, accompany agents on customer visits, and ensure licensing and ethics compliance.

This role emphasizes coaching, clear targets, team-building, and timely handling of agent issues to sustain long-term client relationships.

Formación

• Recruit qualified agents to build a high-performing sales force.
• Conduct weekly and monthly meetings to review performance and communicate company updates.
• Set weekly production targets for the agent team.
• Identify development needs and coordinate training in technical, product, and skills areas.
• Attend customer visits with agents to support sales skills.

Responsabilidades

• Recruit qualified agents to build a high-performing sales force.
• Conduct weekly and monthly meetings to review performance and communicate company updates.
• Set weekly production targets for the agent team.
• Identify development needs and coordinate training in technical, product, and skills areas.
• Attend customer visits with agents to support sales skills.
• Develop agents per career development and training requirements.
• Activate agents and maintain licensing status.
• Motivate by supporting, recognizing top performers, and organizing team-building activities.
• Review agent performance against targets and identify training needs.
• Ensure compliance with company standards, regulations, ethics, and licensing.
• Make decisions based on agent performance.
• Handle complaints promptly and professionally.
• Host customer events to develop new and long-term relationships.

Descripción del empleo

• Recruit qualified agents
• Conduct weekly / monthly meeting to review performance, disseminate Company information , address common problems and concerns and rally the team to achieve goals
• Set weekly production target for team of agents
• Identify agents development needs and work with Training Department to schedule appropriate technical , product and skills training
• Accompany agents on customer visits to support and improve sales skill
• Develop agents in line with career development / training requirements of the Company
• Responsible for the activisation of the agents
• Motivate by providing support , recognizing good performers and arranging appropriate team-building activities
• Review agent performance against target and identify training needs
• Ensure agents work in accordance with Company standards, the regulation and ethics and maintain licensed status
• Make necessary decisions based on agent performance
• Handle complaints in a timely and professional manner

Host events for customers to develop new and long-term relationship