Relationship Manager - Affordable Mortgage Loans

Idfc First Bank Limited; Vadodara; Sur place; INR 600 000 - 1 000 000; Plein temps

Résumé du poste

IDFC First Bank Limited in Vadodara seeks a Relationship Manager for Affordable Mortgage Loans to deliver exceptional client service, drive product sales, and expand the mortgage portfolio through new client acquisition.

You will lead by example, mentor the team, and embrace digital tools to enhance engagement while ensuring compliance and risk controls over the loan book.

Qualifications

• Graduate with 5–10 years of relevant mortgage sales experience.
• Strong customer acquisition and relationship management.
• Familiarity with regulatory and compliance norms.

Responsabilités

• Generate sales opportunities for self and team by identifying and pursuing potential leads.
• Customer Acquisition: focus on acquiring new clients for a high-yield Affordable Mortgage portfolio.
• Portfolio Quality: monitor loan book health and manage risk.
• Digital Adoption: promote use of digital tools to drive efficiency and engagement.
• Team Development: mentor and support team members to achieve goals.

Formation

Graduate

Description du poste

Job Requirements

Job Requirements

Role/ Job Title: Relationship Manager-Affordable Mortgage Loans

Function/ Department: Affordable Mortgage Loans

Job Purpose

'

• To deliver exceptional client service with a strong focus on customer retention and long-term relationship management.
• Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion.

Roles & Responsibilities

'

• Generate sales opportunities for both self and team members by proactively identifying and pursuing potential leads.
• Customer Acquisition: Focus on acquiring new clients, with a strong emphasis on building a high-yield Affordable Mortgage portfolio.
• Portfolio Quality: Ensure the overall health and quality of the loan book through diligent monitoring and risk management.
• Digital Adoption: Embrace and advocate the use of digital tools and platforms to drive efficiency and enhance customer engagement.
• Team Development: Lead by example—groom, mentor, and support team members to achieve their professional goals and business objectives.

Secondary Responsibilities

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• Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.
• Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.

Qualifications

Graduate

Years of Experience

5-10 Years