Relationship Manager - Affordable Mortgage Loans

Idfc First Bank Limited; Bhilwara; On-site; INR 600,000 - 900,000; Full time

Job summary

Idfc First Bank Limited seeks a Relationship Manager for Affordable Mortgage Loans in Rajasthan. You will deliver exceptional client service, drive product sales, and spearhead new client acquisition to support growth.

The role emphasizes maintaining a healthy loan portfolio, leveraging digital platforms, and leading a team to achieve business objectives in a competitive market.

Qualifications

• Graduate degree required.
• 5–10 years of relevant experience.
• Experience in mortgage or retail banking preferred.

Responsibilities

• Generate sales opportunities for self and team by identifying and pursuing leads.
• Customer acquisition with focus on building a high-yield Affordable Mortgage portfolio.
• Portfolio quality via diligent monitoring and risk management.
• Promote and use digital tools to drive efficiency and customer engagement.
• Lead, mentor and support team members to achieve goals.

Skills

Relationship management

Sales

Customer service

Digital adoption

Education

Graduate

Job description

Job Requirements

Role/ Job Title: Relationship Manager-Affordable Mortgage Loans

Function/ Department: Affordable Mortgage Loans

'

Job Purpose

• To deliver exceptional client service with a strong focus on customer retention and long-term relationship management.
• Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion.

Roles & Responsibilities

• Generate sales opportunities for both self and team members by proactively identifying and pursuing potential leads.
• Customer Acquisition: Focus on acquiring new clients, with a strong emphasis on building a high-yield Affordable Mortgage portfolio.
• Portfolio Quality: Ensure the overall health and quality of the loan book through diligent monitoring and risk management.
• Digital Adoption: Embrace and advocate the use of digital tools and platforms to drive efficiency and enhance customer engagement.
• Team Development: Lead by example—groom, mentor, and support team members to achieve their professional goals and business objectives.

Secondary Responsibilities

• Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.
• Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.

Qualifications

Graduate

Years of Experience

5-10 Years