Relationship Manager - Affordable Mortgage Loans

Idfc First Bank Limited; Ludhiana; Presencial; INR 800 000 - 1 500 000; Tempo integral

Resumo da oferta

Idfc First Bank Limited in Ludhiana seeks a Relationship Manager for Affordable Mortgage Loans to deliver exceptional client service and manage long-term relationships while driving product sales.

You will lead by example, identify opportunities, acquire new clients, monitor loan portfolio health, promote digital channels, and collaborate with teams to achieve business growth.

Qualificações

• Graduate with 5–10 years of experience in relationship management or banking/financial services.
• Experience in mortgage products and client acquisition.
• Ability to maintain portfolio health and comply with regulations.

Responsabilidades

• Generate sales opportunities for self and team by identifying and pursuing leads.
• Customer acquisition with emphasis on building a high-yield Affordable Mortgage portfolio.
• Monitor loan portfolio quality and risk; ensure regulatory compliance.
• Promote and adopt digital tools and platforms to enhance customer engagement.
• Lead, mentor, and support team members to achieve goals and business objectives.
• Collaborate with colleagues across verticals to leverage cross-selling opportunities.

Conhecimentos

Relationship management

Sales

Customer service

Digital adoption

Team development

Cross-functional collaboration

Formação académica

Graduate

Descrição da oferta de emprego

Job Requirements

Job Requirements

Role/ Job Title:

Relationship Manager-Affordable Mortgage Loans

Function/ Department:

Affordable Mortgage Loans

Job Purpose:

'

• To deliver exceptional client service with a strong focus on customer retention and long-term relationship management.
• Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion.

Roles & Responsibilities:

'

• Generate sales opportunities for both self and team members by proactively identifying and pursuing potential leads.
• Customer Acquisition: Focus on acquiring new clients, with a strong emphasis on building a high-yield Affordable Mortgage portfolio.
• Portfolio Quality: Ensure the overall health and quality of the loan book through diligent monitoring and risk management.
• Digital Adoption: Embrace and advocate the use of digital tools and platforms to drive efficiency and enhance customer engagement.
• Team Development: Lead by example—groom, mentor, and support team members to achieve their professional goals and business objectives.

Secondary Responsibilities:

'

• Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.
• Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.

Qualifications:

Graduate

Years of Experience:

5-10 Years