Relationship Manager - Affordable LAP

Idfc First Bank Limited; Rajkot; On-site; INR 600,000 - 900,000; Full time

Job summary

Idfc First Bank Limited in Rajkot invites applications for Relationship Manager - Affordable LAP. The role centers on delivering exceptional client service, acquiring new clients, and growing the loan against property portfolio while ensuring quality and compliance.

You will lead by example, mentor team members, promote digital adoption, and collaborate across departments to maximize cross-selling opportunities and business growth.

Qualifications

• Graduate degree required.
• 5–10 years of experience in relationship management or sales.

Responsibilities

• Generate sales opportunities for self and team by identifying and pursuing potential leads.
• Customer acquisition focusing on acquiring new clients with emphasis on building a high-yield LAP portfolio.
• Portfolio quality: monitor loan book health and manage risks.
• Digital adoption: promote digital tools to enhance engagement.
• Team development: mentor and support team members to achieve goals.

Education

Graduate

Job description

Role/ Job Title

Relationship Manager-Affordable LAP

Function/ Department

Affordable Mortgage Loans

Job Purpose

• To deliver exceptional client service with a strong focus on customer retention and long-term relationship management.
• Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion.

Roles & Responsibilities

• Generate sales opportunities for both self and team members by proactively identifying and pursuing potential leads.
• Customer Acquisition: Focus on acquiring new clients, with a strong emphasis on building a high-yield Loan AGainst Property portfolio.
• Portfolio Quality: Ensure the overall health and quality of the loan book through diligent monitoring and risk management.
• Digital Adoption: Embrace and advocate the use of digital tools and platforms to drive efficiency and enhance customer engagement.
• Team Development: Lead by example - groom, mentor, and support team members to achieve their professional goals and business objectives.

Secondary Responsibilities

• Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.
• Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.

Qualifications

Graduate

Years of Experience

5-10 Years