Relationship Manager - Affordable LAP

Idfc First Bank Limited; Jabalpur; Sur place; INR 600 000 - 900 000; Plein temps

Résumé du poste

Idfc First Bank Limited in India is seeking a Relationship Manager for Affordable LAP to deliver exceptional client service, grow the loan book, and drive cross-selling across mortgage products. You will lead a small team, identify new business opportunities, ensure portfolio quality, and promote digital platforms to enhance customer experience.

This role requires a graduate with 5–10 years of relevant experience.

Qualifications

• Graduate degree required.
• 5–10 years of experience in mortgage/loan sales or related roles.

Responsabilités

• Generate sales opportunities by identifying and pursuing leads.
• Acquire new clients and grow a high-yield Loan Against Property portfolio.
• Monitor loan portfolio quality and manage credit risk.
• Promote digital tools to improve customer engagement.
• Mentor and develop team members to achieve business goals.

Connaissances

Relationship-building

Sales orientation

Digital literacy

Formation

Graduate

Description du poste

Role/ Job Title

Relationship Manager-Affordable LAP

Function/ Department

Affordable Mortgage Loans

Job Purpose

• To deliver exceptional client service with a strong focus on customer retention and long-term relationship management.
• Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion.

Roles & Responsibilities

• Generate sales opportunities for both self and team members by proactively identifying and pursuing potential leads.
• Customer Acquisition: Focus on acquiring new clients, with a strong emphasis on building a high-yield Loan AGainst Property portfolio.
• Portfolio Quality: Ensure the overall health and quality of the loan book through diligent monitoring and risk management.
• Digital Adoption: Embrace and advocate the use of digital tools and platforms to drive efficiency and enhance customer engagement.
• Team Development: Lead by example—groom, mentor, and support team members to achieve their professional goals and business objectives.

Secondary Responsibilities

• Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.
• Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross‑selling opportunities.

Qualifications

Graduate

Years of Experience

5-10 Years