Relationship Manager - Affordable Mortgage Loans

Idfc First Bank Limited; Junagadh; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Idfc First Bank Limited is seeking a Relationship Manager for Affordable Mortgage Loans. The role focuses on delivering exceptional client service while driving acquisition of new clients and growing a high-yield mortgage book.

Key responsibilities include generating sales opportunities, maintaining portfolio quality, embracing digital tools, and mentoring the team to meet business goals. Regulatory compliance and cross-functional collaboration are also emphasized.

Qualifications

• Graduate degree or equivalent.
• 5–10 years of experience in related relationship management or mortgage sales.

Responsibilities

• Generate sales opportunities for self and team by identifying and pursuing leads.
• Acquire new clients with emphasis on building a high-yield Affordable Mortgage portfolio.
• Ensure portfolio quality through monitoring and risk management.
• Promote digital tools and platforms to drive efficiency and engagement.
• Lead, mentor and support team members to achieve business objectives.
• Uphold high standards of customer experience and ensure compliance.

Education

Graduate

Job description

Job Requirements

Role/ Job Title:

Relationship Manager-Affordable Mortgage Loans

Function/ Department:

Affordable Mortgage Loans

Job Purpose:

• To deliver exceptional client service with a strong focus on customer retention and long-term relationship management.
• Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion.

Roles & Responsibilities:

• Generate sales opportunities for both self and team members by proactively identifying and pursuing potential leads.
• Customer Acquisition: Focus on acquiring new clients, with a strong emphasis on building a high-yield Affordable Mortgage portfolio.
• Portfolio Quality: Ensure the overall health and quality of the loan book through diligent monitoring and risk management.
• Digital Adoption: Embrace and advocate the use of digital tools and platforms to drive efficiency and enhance customer engagement.
• Team Development: Lead by example-groom, mentor, and support team members to achieve their professional goals and business objectives.

Secondary Responsibilities:

• Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.
• Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.

Qualifications:

Graduate

Years of Experience:

5-10 Years