Relationship Manager

UltraTech Cement; West Bengal; On-site; INR 650,000 - 900,000; Full time

Job summary

UltraTech Cement is seeking a Channel Relationship Manager for the Building Products Division in West Bengal. The role requires an MBA in Sales & Marketing with 2–5 years of experience.

You will drive marketing planning, business development, and customer engagement to achieve sales targets while coordinating with internal teams to ensure smooth operations. Key responsibilities include managing credit terms, strengthening dealer relationships, and preparing market MIS reports.

Qualifications

• MBA in Sales & Marketing is required.

Responsibilities

• Marketing Planning & Business Development – plan and execute strategies to meet sales targets.
• Cross-Functional Coordination – liaise with Production, Logistics and Commercial to meet schedules.
• Credit Control & Collections – monitor credit terms and coordinate timely payments.
• Customer Relationship Management – build and maintain strong relationships with customers, dealers and stakeholders.
• MIS & Reporting – maintain MIS reports on market activity, feedback, and competitor intelligence.

Skills

Competitor Analysis

Business Development

Customer Engagement

Education

MBA (Sales & Marketing)

Job description

UltraTech is a rapidly growing organization & we are keen to tap into the best talent. We are hiring for the role of Channel Relationship Manager - Building Products Division

Location: West Bengal

Qualification: MBA (Sales & Marketing)

Work Experience: 2-5 Years

Preferred Skills:

1. Competitor Analysis
2. Business Development
3. Customer Engagement

Job Description:

Marketing Planning & Business Development

• Plan and execute marketing strategies to achieve assigned sales and business targets.
• Monitor the allotted geographic territory and identify growth opportunities.

Cross-Functional Coordination

• Coordinate with internal teams to ensure smooth business operations.
• Liaise with Production, Logistics, and Commercial departments to meet daily schedules and customer requirements.

Credit Control & Collections

• Monitor customer credit limits and ensure business is conducted within approved credit terms.
• Coordinate with customers for timely payment collection within the stipulated credit period.

Customer Relationship Management

• Develop and maintain strong relationships with customers, dealers, and key stakeholders.
• Initiate customer engagement activities to strengthen business relationships and enhance customer satisfaction

MIS & Reporting

• Prepare and maintain MIS reports related to market activities, collections, customer feedback, and competitor intelligence.
• Share regular updates with management on market developments, business performance, and customer engagement activities.