Relationship Manager

UltraTech Cement; Kamrup Metropolitan; On-site; INR 600,000 - 1,000,000; Full time

Job summary

UltraTech Cement is seeking a Channel Relationship Manager for the Building Products Division. Location is across North-east India. MBA in Sales & Marketing with 2-5 years of experience is preferred.

The role focuses on marketing planning, business development, and customer engagement to expand market presence. The candidate will coordinate with cross-functional teams, manage credit terms with customers, and report on market activities and performance.

Qualifications

• MBA (Sales & Marketing) is required.
• 2-5 years of relevant work experience.
• Strong skills in market analysis and customer relationship management.

Responsibilities

• Plan and execute marketing strategies to achieve sales and business targets.
• Monitor the geographic territory and identify growth opportunities.
• Coordinate with Production, Logistics, and Commercial departments to meet schedules and customer requirements.
• Monitor customer credit limits and ensure business is conducted within approved credit terms.
• Develop and maintain strong relationships with customers, dealers, and key stakeholders.
• Prepare and maintain MIS reports related to market activities, collections, customer feedback, and competitor intelligence.

Skills

Competitor Analysis

Business Development

Customer Engagement

Education

MBA (Sales & Marketing)

Job description

Channel Relationship Manager - Building Products Division

Location: All across North-east India

Qualification: MBA (Sales & Marketing)

Work Experience: 2-5 Years

Preferred Skills:

1. Competitor Analysis
2. Business Development
3. Customer Engagement

Job Description:

Marketing Planning & Business Development

• Plan and execute marketing strategies to achieve assigned sales and business targets.
• Monitor the allotted geographic territory and identify growth opportunities.

Cross-Functional Coordination

• Coordinate with internal teams to ensure smooth business operations.
• Liaise with Production, Logistics, and Commercial departments to meet daily schedules and customer requirements.

Credit Control & Collections

• Monitor customer credit limits and ensure business is conducted within approved credit terms.
• Coordinate with customers for timely payment collection within the stipulated credit period.

Customer Relationship Management

• Develop and maintain strong relationships with customers, dealers, and key stakeholders.
• Initiate customer engagement activities to strengthen business relationships and enhance customer satisfaction

MIS & Reporting

• Prepare and maintain MIS reports related to market activities, collections, customer feedback, and competitor intelligence.
• Share regular updates with management on market developments, business performance, and customer engagement activities.