Relationship Manager

Shubham Housing Development Finance; Tiruvannamalai, Cuddalore; On-site; INR 350,000 - 520,000; Full time

Job summary

Shubham Housing Development Finance in Tamil Nadu seeks a Relationship Manager to manage existing customer relationships and ensure timely EMI payments, while exploring new lending opportunities.

The role requires 1-6 years in affordable housing finance or property loans, strong communication skills, and proficiency with CRM systems and MS Excel to analyze data and build trust with customers.

Qualifications

• 1-6 years of experience in affordable housing finance, home loans, or loan against property.
• Strong understanding of mortgages and credit lines.
• Excellent relationship-building and client servicing skills.

Responsibilities

• Manage relationships with existing customers to ensure timely EMI payments and minimize defaults.
• Identify new business opportunities through referrals, networking, and market research.
• Conduct site visits to assess customer needs and provide personalized solutions.
• Develop strong communication with customers over phone calls.
• Maintain accurate records of customer interactions using CRM software.

Skills

Relationship management

Communication skills

Networking

Market research

Data analysis

Tools

CRM software

MS Excel

Job description

Roles and Responsibilities

• Manage relationships with existing customers to ensure timely payment of EMIs and minimize defaults.
• Identify new business opportunities through referrals, networking, and market research.
• Conduct site visits to assess customer needs and provide personalized solutions.
• Develop strong communication skills to effectively interact with customers over phone calls.
• Maintain accurate records of customer interactions using CRM software.

Desired Candidate Profile

• 1-6 years of experience in affordable housing finance, home loans, lap (loan against property), or loan against property.
• Strong understanding of financial products such as mortgages and credit lines.
• Excellent relationship management skills with ability to build trust with customers.
• Proficiency in MS Office applications including Excel for data analysis.