RELATIONSHIP MANAGER

PeopleStrong; Sivagangai; On-site; INR 240,000 - 420,000; Full time

Job summary

PeopleStrong in Tamil Nadu seeks a field sales professional to drive customer acquisition for micro LAP and gold-backed secured loans.

You will identify micro markets, empanel high-quality referral partners, and generate leads through cold calls and daily sales activities, while maintaining strong partner relationships. You will be the face of the company in the area and support end-to-end loan processing.

Qualifications

• Strong presentation skills.
• Relationship building and stakeholder management.
• Solid process knowledge and orientation.
• Cross selling and upselling abilities.
• Business development mindset with client focus.
• Excellent communication in local language and English.

Responsibilities

• Identify micro markets and empanel referral partners to scale loans.
• Generate leads and perform cold calling to build the customer base.
• Make daily sales calls as planned and nurture partner relationships.
• Activate referral partners for new business and manage customer journeys.
• Provide doorstep service and support end-to-end loan processing.
• Act as bridge between customers and branch, promoting cross-sell.

Skills

Presentation skills

Stakeholder management

Process knowledge

Cross selling

Business development

Communication skills

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English