Relationship Manager

PERSOL; Rajasthan; On-site; INR 260,000 - 360,000; Full time

Job summary

HomeVerse is seeking an Operations and Sales Associate for field roles in Jaipur on a contractual 6-12 month basis with potential extension. You will strengthen engagement with real estate partners, manage lead lifecycles, and ensure timely follow-ups while meeting sales targets.

Role combines on-ground presence with structured reporting; prior experience in sales operations or relationship management is essential, with a two-wheeler required for field visits.

Qualifications

• 2-4 years in customer or partner relationship management or field ops.
• Proven track record of meeting or exceeding sales targets with channel partners.
• Strong communication and interpersonal skills.
• Proficient in Excel/Google Sheets and CRM tools.
• Two-wheeler is mandatory.

Responsibilities

• Build and maintain relationships with customers and channel partners.
• Drive sales conversions and apply effective sales strategies.
• Track lead progress in CRM tools and spreadsheets with accurate reporting.
• Coordinate between channel partners and customers to arrange visits and improve engagement.
• Encourage partners to upload inventory and use the CRM app.
• Identify gaps in broker responsiveness or lead activity and take action.
• Run periodic feedback surveys to assess satisfaction and gather insights.
• Maintain lead data hygiene and weekly reports.

Skills

CRM management

Excel/Sheets

Communication

Relationship management

Sales operations

Field enablement

Tools

CRM tools

Excel/Sheets

Job description

Job title: Operations and Sales Associate Field Job (Contractual Hero HomeVerse)

Location: Jaipur
Contract type: 6-12 months with potential extension
Function: Relationship Management & Field Operations
Experience: 2-3 years

About us

HomeVerse seeks to revolutionize the home-buying experience by offering an end-to-end solution for today’s homebuyers. We understand that purchasing a home is one of life’s most significant milestones, and our mission is to make it as seamless, personalized, and rewarding as possible.

As a comprehensive platform, we cater to multiple stakeholders in the real estate ecosystem, including homebuyers, brokers, and developers. Our vision is to create an integrated, tech-enabled ecosystem that simplifies and enhances the home-buying journey for everyone involved.

About the role

We’re looking for a proactive and field-oriented Sales and Ops Associate to strengthen engagement with our network of real estate partners, ensure timely follow-ups on active leads, and drive overall lead lifecycle management.

You’ll play a key role in keeping our lead pipeline healthy by maintaining strong relationship with customers, channel partners, collecting lead updates, nudging stakeholders toward conversions, and meeting sales targets. This role combines on-ground presence with structured reporting and is well-suited for someone who enjoys ownership, collaboration, and clear outcomes.

Key responsibilities

• Build and maintain strong relationships with customers and channel partners through regular calls and in-person visits
• Proficiency in sales strategies and driving conversions
• Track and update lead progress in CRM tools and spreadsheets - ensuring accurate status reporting and follow-ups
• Coordinate between channel partners and customers to schedule property visits, resolve gaps, and improve engagement
• Encourage real estate partners to upload more inventory and use the CRM app effectively
• Identify gaps in broker responsiveness or lead activity and take appropriate action, including escalation or reassignment
• Run periodic feedback surveys to assess satisfaction and gather actionable insights
• Maintain operational hygiene by ensuring all lead-related data is up to date and reflected in weekly reports

Who you are

• 2-4 years of experience in customer or partner relationship management, sales operations, or field enablement
• Successful previous experience as an Sales associate or Assistant Sales Manager consistently meeting or exceeding targets.
• Strong people and communication skills - able to build rapport and trust across stakeholders
• Comfortable with Excel/Google Sheets and CRM tools for reporting and tracking
• Structured, reliable, and hands-on with lead-level execution
• Prior experience in real estate, Proptech, fintech, or similar industries is a plus
• Two wheeler is mandatory