RELATIONSHIP MANAGER -

PeopleStrong; Kalwakurthy; On-site; INR 167,000 - 279,000; Full time

Job summary

PeopleStrong is seeking a proactive field sales professional to drive customer acquisition in assigned areas. You will identify micro markets, onboard referral partners, and generate leads for Micro LAP and gold-backed secured loans.

You will perform cold calls and daily sales activities to meet targets, while building strong partner relationships and ensuring end-to-end loan support. The role requires excellent communication in local language and English, with a focus on doorstep service and

Qualifications

• Strong presentation and communication skills are essential.
• Ability to build and manage stakeholder relationships.
• Good knowledge of processes and policy orientation.
• Experience in cross-selling and upselling products.

Responsibilities

• Find new micro markets and empanel quality referral partners to scale Micro LAP business and gold-backed secured loans (Suvarna).
• Work in the area assigned by the Branch Business Manager and generate leads.
• Cold calling to potential customer base to generate business.
• Daily sales calls as per the Plan submitted to BBM.
• Build and nurture relationships with referral partners/connectors.
• Manage the customer journey through sales and product championships; activate referral partners for new business.
• Provide doorstep service to customers at residence or office.
• Act as the Eyes & Ears of the organization for new opportunities and share with Branch Business Manager.
• Support customers end-to-end in loan processing and act as a bridge between customers and branch.
• Be responsible for soft bucket collections, early mortality and 12 MOB fresh sourcing.
• Cross-sell Insurance effectively to loan customers to safeguard property, health & life.

Skills

Strong presentation

Relationship management

Process orientation

Cross selling

Business development

Multilingual communication

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English