RELATIONSHIP MANAGER -

PeopleStrong; Narayanpet; On-site; INR 400,000 - 600,000; Full time

Job summary

PeopleStrong seeks a field sales/BD professional in Telangana to drive customer acquisition for micro LAP loans and related products. The role involves identifying micro markets, onboarding referral partners, making cold calls, and managing the customer journey from lead to loan disbursal.

Strong relationship-building, cross-selling, and linguistic skills in local language and English are essential to succeed in this market.

Qualifications

• Strong presentation skills for client pitches.
• Ability to build and manage stakeholder relationships.
• Sound process knowledge and adherence to policy.
• Capable of cross selling and upselling financial products.
• Proven business development and market expansion aptitude.
• Excellent communication in local language and English.

Responsibilities

• Deliver on customer acquisition through focused business development.
• Identify micro markets and empanel high-quality referral partners.
• Cold call potential customers to generate leads and interest.
• Handle daily sales calls as per plan and achieve targets.
• Nurture relationships with referral partners and connectors.
• Guide customers through end-to-end loan processing journey.
• Act as bridge between customers and branch for smooth servicing.
• Drive doorstep service and active participation in collections.
• Cross-sell insurance to loan customers to safeguard assets.
• Be the face of the company in the assigned area.

Skills

presentation skills

relationship building

process knowledge

cross selling / upselling

business development

communication skills

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English