Relationship Manager

Vashi Electricals; Indore District, Lucknow; On-site; INR 500,000 - 800,000; Full time

Job summary

Vashi Electricals in Indore is seeking a hands-on Store Manager to drive daily store operations and hit sales targets through walk-in and B2B channels. You will lead a team across relationship building, inside sales, and warehouse functions, ensuring an excellent customer experience and smooth inventory management.

The role emphasizes procurement for BOS and MMS and cost-conscious store performance. Strong networking, entrepreneurial mindset, and ability to optimize space and displays will be

Qualifications

• Experience in retail and B2B sales is essential.
• Ability to lead a retail team and manage operations.
• Focus on delivering excellent customer experiences and promotions.

Responsibilities

• Manage daily store operations and ensure smooth workflows.
• Achieve sales targets (walk-in + B2B).
• Lead and develop the team (relationship, inside sales, warehouse).
• Ensure customer experience and conversion rates are high.
• Maintain store inventory and display quality.
• Procurement for BOS and MMS; optimize costs.

Skills

Retail / B2B sales

Team handling

Store operations

Customer experience

Job description

Manage daily store operations

• Achieve sales targets (walk-in + B2B)
• Manage team (relationship + inside sales + warehouse)
• Ensure customer experience and conversion
• Maintain store inventory and display
• Procurement for BOS+MMS

KRA:-

• Achieve Monthly and Yearly revenue at store level
• Daily order fulfillment to be kept at 100%
• Manage and Achieve targets of team (RM + IS + WH)
• Customer Satisfaction (NPS to Improve)
• Availability score to be kept above 90%
• Manage Store cost (operational cost & Inventory control) at optimised level.

Key Skills

• Retail / B2B sales
• Team handling
• Store operations
• Customer experience

Entreprenuerial Mindset

Networking capability

Procurement Capability