Relationship Manager

Vashi Integrated Solutions; Indore District; On-site; INR 300,000 - 500,000; Full time

Job summary

Vashi Integrated Solutions in Indore is seeking a store operations lead responsible for managing a team, handling relationship management, inside sales, and warehouse activities. You will drive daily order fulfillment, stock presentation, and inventory control to ensure seamless store performance.

The role focuses on delivering a superior customer experience, improving conversion, and achieving monthly and yearly revenue targets while managing store costs.

Qualifications

Responsibilities

• Manage team (relationship + inside sales + warehouse)
• Ensure customer experience and conversion
• Maintain store inventory and display

Job description

• Manage team (relationship + inside sales + warehouse)
• Ensure customer experience and conversion
• Maintain store inventory and display

KRA:-

• Achieve Monthly and Yearly revenue at store level
• Daily order fulfillment to be kept at 100%
• Manage and Achieve targets of team (RM + IS + WH)
• Customer Satisfaction (NPS to Improve)
• Availability score to be kept above 90%
• Manage Store cost (operational cost & Inventory control) at optimised level.