Relationship Manager

Vashi Integrated Solutions; Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Vashi Integrated Solutions in Mumbai is seeking a results-driven Store Manager to lead a multi-function team across relationship, inside sales, and warehouse operations. You will ensure customer experience and conversions, maintain inventory and displays, and drive revenue while controlling costs.

The role focuses on achieving targets, improving NPS, availability, and on-time order fulfillment. If you are a hands-on leader with strong operational discipline, this position offers growth in a

Responsibilities

• Manage team (relationship + inside sales + warehouse)
• Ensure customer experience and conversion
• Maintain store inventory and display
• Achieve Monthly and Yearly revenue at store level
• Daily order fulfillment to be kept at 100%
• Manage and Achieve targets of team (RM + IS + WH)
• Customer Satisfaction (NPS to Improve)
• Availability score to be kept above 90%
• Manage Store cost (operational cost & Inventory control) at optimised level.

Job description

• Manage team (relationship + inside sales + warehouse)
• Ensure customer experience and conversion
• Maintain store inventory and display

KRA:-

• Achieve Monthly and Yearly revenue at store level
• Daily order fulfillment to be kept at 100%
• Manage and Achieve targets of team (RM + IS + WH)
• Customer Satisfaction (NPS to Improve)
• Availability score to be kept above 90%
• Manage Store cost (operational cost & Inventory control) at optimised level.