Relationship Manager

World Vision Vivaan; Bareilly, Etawah, Firozabad; On-site; INR 400,000 - 600,000; Full time

Job summary

World Vision Vivaan in Bareilly, Uttar Pradesh, is seeking a dynamic sales professional to drive agency channel performance and revenue growth. You will identify improvement areas, implement strategies, and mentor agents on product knowledge and service standards.

Collaborating with internal teams, you will analyze market trends and monitor KPIs such as sales targets and customer satisfaction to inform business decisions and sustain growth in the tied channel.

Qualifications

Responsibilities

• Manage agency channel sales performance, identifying areas for improvement and implementing strategies to increase revenue.
• Develop and maintain strong relationships with agents, providing guidance on product knowledge, sales techniques, and customer service standards.
• Analyze market trends and competitor activity to inform business decisions and drive growth in the tied channel.
• Collaborate with internal stakeholders to resolve issues related to agent recruitment, training, and support.
• Monitor KPIs such as sales targets, customer satisfaction ratings, and retention rates.

Job description

Roles and Responsibilities

• Manage agency channel sales performance, identifying areas for improvement and implementing strategies to increase revenue.
• Develop and maintain strong relationships with agents, providing guidance on product knowledge, sales techniques, and customer service standards.
• Analyze market trends and competitor activity to inform business decisions and drive growth in the tied channel.
• Collaborate with internal stakeholders to resolve issues related to agent recruitment, training, and support.
• Monitor key performance indicators (KPIs) such as sales targets, customer satisfaction ratings, and retention rates.