Regional Manager

TMI Group; Hyderabad; On-site; INR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Standard statutory benefits

Open door work environment

Job summary

TMI Group is seeking a Regional Manager to lead a portfolio across multiple accounts with focus on safety, growth, and customer satisfaction. You will drive budgets, forecasts, and strategic expansion while maintaining high service levels and strong client relationships.

The role requires a proactive, entrepreneurial leader who can manage complex accounts and coordinate with senior management, operations, and clients across locations in India.

Qualifications

• 3-5 years of related experience and/or training.
• Solid experience in developing customer relationships.
• Strong understanding of customer and market dynamics and requirements.
• Proven leadership and customer service skills.

Responsibilities

• Ensure safety goals are met at all accounts within area of responsibility.
• Oversee onboarding for new managers and supervisors.
• Provide oversight in account forecasts and budgets.
• Ensure key customers are raving fans and satisfied.
• Provide weekly site reports to upper management.
• Conduct site audits day and night with staff and customers.
• Schedule and manage Quarterly Business Reviews for accounts.
• Focus on sales to grow existing accounts and secure new ones.

Skills

Customer relationships

Leadership

Sales

Customer service

Market dynamics

Education

Bachelor's degree or equivalent

Job description

TMI is a 25 year old full service HR Consulting firm headquartered in Hyderabad and having presence across all major cities in the country. The group, comprising of three different entities, has about 300 full time employees, and services client requirements across all major economic sectors. You can learn more about the group from http:///tmigroup.in

Employment Equity TMI is an equal opportunity employer and employs personnel without regard to race, ancestry, place of origin, colour, ethnic origin, language, citizenship, creed, religion, gender, sexual orientation, age, marital status, physical and/or mental handicap or financial ability.

24 Months Commitment The TMI HR Policies require a 24 months commitment of association from its full time employees. Those who are looking forward to a career rather than a stop-over may only apply.

Job Description

Regional Manager

SBM Site Services is searching for a dynamic Regional Manager for the Jacksonville, FL area. As the Regional Manager you will be responsible for the strategic and tactical day to day execution of business across an assigned group of accounts with a focus on these key performance indicators:

Customer Satisfaction: We are the supplier of choice. At risk sites are quickly identified and sustaining solutions are implemented. Customers are retained and contracts renewed.

Safety: Our employees are safe and injury free. Regional safety metrics meet or exceed company objectives and are trending towards an injury free environment.

Budget: Region meets or exceeds monthly budget targets. Managers drive for efficiencies to improve profitability.

Growth: The region meets or exceeds its business growth goal. The success of the region is measured by its ability to grow.

Employee Satisfaction: We are the employer of choice. Employee satisfaction is measured by meeting or exceeding company turnover goal and employee satisfaction surveys.

To succeed in this role, you will need to be a creative, hard-working, entrepreneurial individual who has the ability to think expansively and work independently while having the support of your peers. The ideal candidate will be customer focused and skilled at business development. The manager will be very responsive to both customers and Senior Management, so a sense of urgency is required.

If you have a proven record of success in business development and if you are eager to help grow our business,

CORE DUTIES AND RESPONSIBILITIES

• Responsible for ensuring that safety goals are met at all accounts within area of responsibility
• Oversees on-boarding process for all new managers/supervisors
• Provides oversight and direction in preparation of account forecasts and budgets.
• Responsible for ensuring that key customers are raving fans
• Provides weekly Site Reports to upper corporate management
• Completes scheduled and unscheduled site audits during day and night shifts with staff and key customer contacts
• Schedules and manages Quarterly Business Reviews for all accounts
• Regularly focuses on sales to grow existing accounts and secure new accounts

Qualifications

EDUCATION AND/OR EXPERIENCE

• 3-5 years of related experience and/or training; or equivalent combination of education and experience.
• Solid experience in developing customer relationships
• Strong understanding of customer and market dynamics and requirements
• Proven leadership and customer service skills

Additional Information

Perquisites

TMI extends all standard statutory benefits to its employees. Along with this, we also offer a very positive open door work environment.

Work Timings

We work 6 days a week. The work timings are flexible and based on projects and client requirements.

Career Progression

TMI provides both horizontal and vertical growth prospects for its employees with 11 service lines and over 400+ active clients. TMI provides more options to its associates than any other similar HR firm have.

Assessment Process

This will include a CV Based shortlisting, followed by the following:

• Telephonic
• Personal HR & Business Unit Heads

We also test job seekers on written communication and worksheet skills. Locations where TMI is hiring presently: Delhi,Mumbai & Gujarat. The position is open to outstation candidates. TMI has provision for relocation and allied support from within India.