RECOVERY EXECUTIVE

PeopleStrong; Krishna; On-site; INR 1,400,000 - 1,500,000; Full time

Job summary

PeopleStrong is seeking a recovery professional to manage secured and unsecured lending recovery. You will contact delinquent customers, negotiate settlements, and ensure adherence to company policies and applicable laws.

The role spans 12–15 branches within a 75–150 km radius, handling 40–80 cases, and requires strong communication, debt recovery software proficiency, and knowledge of recovery regulations.

Qualifications

• Strong communication and negotiation skills.
• Proficiency in debt recovery software and accounting systems.
• Knowledge of debt recovery laws and regulations.

Responsibilities

• Contact delinquent customers via phone, email, or written correspondence. Focus on high-risk accounts for recovery.
• Stakeholder Management
• Collaborate with internal teams (legal, Business, etc.)
• Compliance Management
• Ensure compliance with regulatory requirements, organizational policies, and industry standards.
• Data Management
• Provide regular reports on recovery rates and performance to senior team

Skills

Strong communication

Negotiation skills

Debt recovery software

Job description

Secured & Unsecured Lending Business / Recovery

Samyukt

Approved By (Immediate Superior)

30/12/2025

ROLE SUMMARY

The role responsible for recovering overdue payments, negotiating with customers, and ensuring compliance with company policies and laws.

ORGANIZATIONAL CHART

O

KEY RESPONSIBILITIES

Contact delinquent customers via phone, email, or written correspondence. Focus on high-risk accounts for recovery

Stakeholder Management

Collaborate with internal teams (legal, Business, etc.)

Compliance Management

Ensure compliance with regulatory requirements, organizational policies, and industry standards.

Data Management

Provide regular reports on recovery rates and performance to senior team

KEY DECISIONS TAKEN

NA

KEY INTERACTIONS

Internal Stakeholders

External Stakeholders

Business

Legal

Recovery

KEY ROLE DIMENSIONS

Geographical Coverage-

No of Direct Reportees-

Total Team Size -

12 – 15 Branches (75 – 150 Kms)

Nil

Nil

14 to 15 Lacs & 40 to 80 Cases

KEY SKILLS & BEHAVIOURAL ATTRIBUTES

• - Strong communication and negotiation skills
• -Proficiency in debt recovery software and accounting systems
• - Knowledge of debt recovery laws and regulations

EDUCATION / EXPERIENCE

2-4 years of experience in debt collection or financial services