Recovery Officer

Jain International Trade Organisation - India; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Royal Chain Private Limited in Mumbai is seeking a mid-level recovery and collections professional to strengthen cash flow and receivables.

You will handle end-to-end collection activities, monitor aging, follow up with clients, and coordinate with sales, dispatch, and accounts to resolve pending invoices. The role requires strong negotiation, analytical skills, and proficiency in Excel and ERP.

Qualifications

• Experience in end-to-end recovery and collection activities.
• Strong negotiation and communication skills.
• Knowledge of billing, invoicing, and accounting processes.

Responsibilities

• Handle end-to-end recovery and collection activities for domestic and corporate clients.
• Monitor aging reports and overdue accounts.
• Follow up with customers via calls, emails, and meetings for timely payment recovery.
• Coordinate with sales, dispatch, and accounts on invoices and status.
• Prepare daily, weekly, and monthly recovery MIS reports.
• Assist in legal recovery cases and documentation when required.
• Identify high-risk accounts and suggest corrective actions to minimize bad debts.
• Ensure compliance with company policies and financial procedures.

Skills

Recovery & Collections

Negotiation

Communication

Billing & Invoicing

Accounting Processes

Client Relationships

Tools

MS Excel

ERP

Accounting Software

Job description

Royal Chain Private Limited Mumbai Posted 3 months ago Updated 3 months ago

Job Type: FullTimePermanent

Work Mode: Onsite

Experience: MidLevel

Skills:

Strong knowledge of recovery, collections, and receivable management.Excellent negotiation and communication skills.Good understanding of billing, invoicing, and accounting processes.Strong analytical and problem-solving abilities.Proficiency in MS Excel, ERP, and accounting software.Ability to handle difficult situations and maintain professional client relationships.Strong follow-up and coordination skills.

Responsibilities

Handle end-to-end recovery and collection activities for domestic and corporate clients.Monitor outstanding payments, aging reports, and overdue accounts regularly.Follow up with customers through calls, emails, and meetings for timely payment recovery.Coordinate with sales, dispatch, and accounts departments regarding pending invoices and payment status.Maintain accurate records of collection activities, customer communications, and recovery updates.Prepare daily, weekly, and monthly recovery MIS reports for management review.Resolve billing disputes and coordinate with internal teams for quick resolution.Ensure timely collection of receivables to maintain healthy cash flow.Develop and maintain professional relationships with clients while ensuring payment commitments are fulfilled.Assist management in legal recovery cases and documentation when required.Monitor credit limits and support risk assessment for clients and dealers.Identify high-risk accounts and recommend corrective actions to minimize bad debts.Ensure compliance with company policies and financial procedures.