Recovery Agent

Globiva; Dadri, Delhi; On-site; INR 300,000 - 600,000; Full time

Job summary

Globiva in Uttar Pradesh (India) is seeking a collections specialist with 0–4 years of experience to manage debt recovery, minimize bad debts and optimize cash flow.

You will identify high-risk accounts for collections, coordinate with internal teams to resolve queries, and analyze trends to improve the process. The role requires strong negotiation and communication skills and familiarity with debt portfolio software.

Qualifications

• 0–4 years of experience in collections or related fields.
• Strong debt recovery knowledge and regulatory awareness.
• Excellent negotiation and communication skills.
• Experience using debt portfolio management software.

Responsibilities

• Manage debt recovery processes to minimize bad debts and optimize cash flow.
• Identify and prioritize high-risk accounts for collection, ensuring timely resolution of issues.
• Collaborate with internal teams to resolve customer queries and disputes in a professional manner.
• Analyze data to identify trends and areas for improvement in the collections process.

Skills

Debt collection

Negotiation

Communication

Portfolio software

Tools

Debt collection software

Job description

Roles and Responsibilities :

• Manage debt recovery processes to minimize bad debts and optimize cash flow.
• Identify and prioritize high-risk accounts for collection, ensuring timely resolution of issues.
• Collaborate with internal teams to resolve customer queries and disputes in a professional manner.
• Analyze data to identify trends and areas for improvement in the collections process.

Job Requirements :

• 0-4 years of experience in collections or related field (e.g. finance, accounting).
• Strong understanding of debt recovery principles, practices, and regulations.
• Excellent communication skills with ability to negotiate effectively with customers.
• Proficiency in using software applications used for managing debt portfolios.