Debt Collection Manager

Vcatch Bpo Services; Bengaluru; On-site; INR 279,000 - 502,000; Full time

Job summary

Vcatch Bpo Services seeks a Debt Collection Specialist to oversee and optimize the debt recovery process. You will coordinate with internal teams to resolve disputes, monitor performance, and ensure timely collections.

Responsibilities include developing strategies to reduce delinquencies, analyzing KPIs, and ensuring compliance with regulations and industry standards. This role requires strong risk awareness and commitment to data-driven collection efforts.

Responsibilities

• Manage and oversee the debt collection process to ensure timely recovery of outstanding debts.
• Develop and implement effective strategies to improve debt collection efficiency and reduce delinquencies.
• Collaborate with internal teams to resolve customer complaints and disputes related to debt collection.
• Analyze and report on KPIs such as delinquency rates and collection yields.
• Identify and mitigate potential risks associated with debt collection operations.
• Ensure compliance with regulatory requirements and industry standards.

Job description

• Manage and oversee the debt collection process to ensure timely recovery of outstanding debts.
• Develop and implement effective strategies to improve debt collection efficiency and reduce delinquencies.
• Collaborate with internal teams to resolve customer complaints and disputes related to debt collection.
• Analyze and report on key performance indicators (KPIs) such as delinquency rates and collection yields.
• Identify and mitigate potential risks associated with debt collection operations.
• Ensure compliance with regulatory requirements and industry standards.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.