Receptionist/Front Office Executiv e

Asia Pacific Institute of Management (AIM); New Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Asia Pacific Institute of Management (AIM) in Delhi seeks a professional, confident Receptionist / Front Office Executive to manage the institute’s front desk and provide efficient administrative support. The role requires a minimum of 10 years of relevant experience and excellent verbal and written communication skills.

The successful candidate will multitask across front desk operations, coordinate appointments, and liaise with students, parents, faculty, and staff, contributing to a welcoming

Qualifications

• Minimum 10 years of relevant experience in reception, front office, administration, or a similar role.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer-service abilities.
• Ability to multitask, prioritize, and work under pressure.

Responsibilities

• Manage the reception/front desk and serve as the first point of contact for students, parents, visitors, faculty, and staff.
• Handle incoming calls, emails, enquiries, and correspondence in a professional and courteous manner.
• Welcome and assist visitors and ensure a positive experience.
• Coordinate appointments, meetings, and visitor schedules.
• Provide administrative and coordination support to various departments as required.
• Maintain records, documents, and other front-office information.
• Handle multiple tasks simultaneously and prioritize work effectively.
• Coordinate with internal teams to ensure smooth day-to-day operations.
• Maintain a professional, organized, and welcoming reception area.
• Undertake other administrative responsibilities as assigned by management.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Multitasking

Organizational skills

MS Office

Tools

MS Office

Job description

Receptionist / Front Office Executive

Location: Asia Pacific Institute of Management
Experience: Minimum 10 Years
Employment Type: Full-Time

About the Role

We are looking for a professional, confident, and well-organized Receptionist / Front Office Executive with a minimum of 10 years of relevant experience to manage the institutes front desk and provide efficient administrative and coordination support.

The ideal candidate should have excellent communication and interpersonal skills, a pleasant personality, and the ability to multitask and handle multiple responsibilities efficiently in a professional academic environment.

Key Responsibilities

• Manage the reception/front desk and serve as the first point of contact for students, parents, visitors, faculty, and staff.
• Handle incoming calls, emails, enquiries, and correspondence in a professional and courteous manner.
• Welcome and assist visitors and ensure a positive experience.
• Coordinate appointments, meetings, and visitor schedules.
• Provide administrative and coordination support to various departments as required.
• Maintain records, documents, and other front-office information.
• Handle multiple tasks simultaneously and prioritize work effectively.
• Coordinate with internal teams to ensure smooth day-to-day operations.
• Maintain a professional, organized, and welcoming reception area.
• Undertake other administrative responsibilities as assigned by management.

Preferred candidate profile

Candidate Profile

• Minimum 10 years of relevant experience in reception, front office, administration, or a similar role.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer-service skills.
• Ability to multitask, prioritize, and work under pressure.
• Good working knowledge of MS Office and basic administrative functions.
• Professional, courteous, and presentable personality.
• Strong organizational and coordination skills.
• Ability to interact confidently with senior management, faculty, students, parents, and external visitors.
• Prior experience in an educational institution, corporate office, or professional organization will be an advantage.