Front Office Executive

BVG India Limited; Hyderabad; On-site; INR 200,000 - 320,000; Full time

Job summary

BVG India Limited invites applications for a Receptionist role at our Hyderabad office. The position requires front desk management, visitor handling, and coordination with internal teams to maintain a welcoming environment.

The successful candidate should have strong communication, customer service orientation, and basic computer skills to manage calls, mail, and meeting logistics, ensuring smooth daily operations for the office.

Qualifications

• Excellent communication and interpersonal skills.
• Professional appearance and etiquette.
• Customer service orientation.
• Basic computer knowledge (MS Office, Email, etc.).
• Good organizational and multitasking abilities.

Responsibilities

• Greet and assist visitors, clients, and guests professionally.
• Maintain the visitor log and issue visitor passes.
• Manage the front desk and ensure a welcoming environment.
• Handle incoming calls and direct them to the appropriate departments.
• Assist employees with general administrative and facility-related queries.
• Coordinate meeting room bookings and visitor arrangements.
• Receive, sort, and distribute courier packages, mail, and documents.
• Coordinate with vendors, housekeeping, security, and other support teams.
• Maintain records, registers, and front office documentation.
• Monitor office supplies and raise replenishment requests when required.
• Arrange refreshments and logistics for meetings and events.
• Ensure meeting rooms are ready and properly maintained.
• Report maintenance issues and coordinate with the facility team for resolution.
• Ensure cleanliness and upkeep of the reception and common areas.
• Follow company policies and security procedures.
• Assist during emergency situations and evacuation procedures.

Skills

Excellent communication

Interpersonal skills

Customer service orientation

Basic computer knowledge

Multitasking abilities

Job description

Role & responsibilities:

Visitor Management

• Greet and assist visitors, clients, and guests professionally.
• Maintain the visitor log and issue visitor passes.

Reception Management

• Manage the front desk and ensure a welcoming environment.
• Handle incoming calls and direct them to the appropriate departments.

Employee Support

• Assist employees with general administrative and facility-related queries.
• Coordinate meeting room bookings and visitor arrangements.

Communication & Coordination

• Receive, sort, and distribute courier packages, mail, and documents.
• Coordinate with vendors, housekeeping, security, and other support teams.

Office Administration

• Maintain records, registers, and front office documentation.
• Monitor office supplies and raise replenishment requests when required.

Meeting & Event Support

• Arrange refreshments and logistics for meetings and events.
• Ensure meeting rooms are ready and properly maintained.

Facility Coordination

• Report maintenance issues and coordinate with the facility team for resolution.
• Ensure cleanliness and upkeep of the reception and common areas.

Compliance & Safety

• Follow company policies and security procedures.
• Assist during emergency situations and evacuation procedures.

Key Skills Required

• Excellent communication and interpersonal skills
• Professional appearance and etiquette
• Customer service orientation
• Basic computer knowledge (MS Office, Email, etc.)
• Good organizational and multitasking abilities

Preferred candidate profile: Female Candidates only