Receptionist

GLA University; Greater Noida; On-site; INR 250,000 - 360,000; Full time

Job summary

GLA University, Greater Noida Campus is seeking a professional Receptionist to manage front office operations and create an excellent first impression for visitors, students, parents and guests.

The ideal candidate should have 3–5 years of front office experience, strong communication, and proficiency in MS Office to support administration and campus services.

Qualifications

• Graduate in any discipline.
• 3–5 years of front office/reception experience.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office and email communication.
• Ability to coordinate with departments and handle queries.
• Professional grooming and corporate etiquette.

Responsibilities

• Manage the front desk and reception area with a professional and welcoming approach.
• Greet and assist guests, students, parents, faculty members, and visitors.
• Attend incoming calls, emails, and visitor queries.
• Handle basic queries related to university services, admissions, campus facilities, departments, and general information.
• Coordinate with internal teams for timely query resolution.
• Maintain visitor records, appointment schedules, and front office documentation.
• Provide guidance and support to parents and students visiting the campus.
• Ensure a positive visitor experience through professional communication.
• Support administrative activities as required.

Skills

Excellent verbal and written沟通

Education

Graduate in any discipline

Tools

Microsoft Office

Job description

:Designation: Receptionist Department

:Administration / Front Office Location

: GLA University, Greater Noida Campus

Job Summary

GLA University, Greater Noida Campus is looking for a professional, courteous, and well-presented Receptionist to manage front office operations and provide an excellent first impression to visitors, students, parents, and guests. The ideal candidate should possess strong communication skills, a customer-focused approach, and the ability to handle queries professionally while ensuring smooth reception and administrative support.

Key Responsibilities:

• Manage the front desk and reception area with a professional and welcoming approach.
• Greet and assist guests, students, parents, faculty members, and visitors.
• Attend incoming calls, emails, and visitor queries.
• Handle basic queries related to university services, admissions, campus facilities, departments, and general information.
• Coordinate with internal teams for timely query resolution.
• Maintain visitor records, appointment schedules, and front office documentation.
• Provide guidance and support to parents and students visiting the campus.
• Ensure a positive visitor experience through professional communication.
• Support administrative activities as required.

Required Skills & Competencies:

• Excellent verbal and written communication skills.
• Pleasant personality with professional grooming and corporate etiquette.
• Strong interpersonal and customer service skills.
• Ability to interact confidently with students, parents, guests, and senior stakeholders.
• Ability to address basic queries effectively.
• Proficiency in Microsoft Office and email communication.
• Strong coordination and multitasking abilities.

Qualification & Experience:

Graduate in any discipline.

Experience:

3 to 5 years of experience in Reception, Front Office, Administration, Hospitality, Customer Service, or related roles.

Key Performance Indicators:

• Professional handling of visitors and front office operations.
• Effective communication and visitor satisfaction.
• Accurate maintenance of records and documentation.
• Timely coordination with departments for query resolution.

Organization: GLA University

Campus: Greater Noida Campus

Department: Administration / Front Office

Position Level: Executive / Front Office Executive