Front Office Executive

SGT UNIVERSITY; Gurugram District; On-site; INR 180,000 - 240,000; Full time

Job summary

SGT University invites applications for a Front Office Executive to manage the reception and create a welcoming experience for students, parents, visitors, faculty, and staff. You will handle calls, guide visitors, maintain records, and coordinate with departments to ensure smooth daily operations.

The ideal candidate is a graduate with strong verbal and written communication, excellent interpersonal skills, and a presentable, courteous demeanor.

Qualifications

• Graduate in any discipline.
• Good verbal and written communication skills.
• Strong interpersonal and customer-handling skills.
• Basic knowledge of MS Office and computer applications.
• Professional, presentable, and courteous personality.
• Prior experience in front office, reception, customer service, or a similar role will be an advantage.

Responsibilities

• Manage the front desk and reception area efficiently.
• Welcome and assist visitors, students, parents, and guests.
• Handle incoming calls and direct enquiries to the appropriate department or person.
• Provide accurate information regarding the university and guide visitors as required.
• Maintain visitor records and other front-office documentation.
• Coordinate with different departments to ensure smooth day-to-day operations.
• Handle routine administrative and front-office tasks.
• Maintain a professional and organized reception environment.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer handling

Education

Graduate

Tools

MS Office

Job description

SGT University is looking for a Front Office Executive to manage the reception area and ensure a professional and welcoming experience for students, parents, visitors, faculty, staff, and other stakeholders.

Key Responsibilities

• Manage the front desk and reception area efficiently.
• Welcome and assist visitors, students, parents, and guests.
• Handle incoming calls and direct enquiries to the appropriate department or person.
• Provide accurate information regarding the university and guide visitors as required.
• Maintain visitor records and other front-office documentation.
• Coordinate with different departments to ensure smooth day-to-day operations.
• Handle routine administrative and front-office tasks.
• Maintain a professional and organized reception environment.

Requirements

• Graduate in any discipline.
• Good verbal and written communication skills.
• Strong interpersonal and customer-handling skills.
• Basic knowledge of MS Office and computer applications.
• Professional, presentable, and courteous personality.
• Prior experience in front office, reception, customer service, or a similar role will be an advantage.