Receptionist

St. Xavier English School; Nalanda; On-site; INR 78,000 - 112,000; Full time

Job summary

St. Xavier English School in Bihar is seeking a Receptionist to manage the front desk, greet visitors, answer calls, and support daily administrative tasks to ensure smooth operations.

The role requires basic MS Office skills, strong communication, and the ability to maintain records with confidentiality; prior reception or front-office experience is a plus. This on-site, in-person position offers a stable work environment and opportunities to interact with students, staff, and parents within

Qualifications

• Excellent communication and interpersonal abilities.
• Professional, polite, and helpful demeanor.
• Proficient in MS Office and basic computer operations.
• Strong telephone etiquette and customer service mindset.
• Capable of multitasking and maintaining records.

Responsibilities

• Greet and assist visitors, parents, students and staff professionally.
• Answer and redirect incoming calls accurately.
• Maintain visitor records and schedules.
• Handle front-desk inquiries and provide information.
• Distribute mail and documents; support general admin tasks.
• Maintain a clean, organized reception area.
• Coordinate with departments for visitor needs.
• Support emergency communications as needed.
• Ensure confidentiality of information.
• Handle routine emails and messages.
• Assist in photocopying, printing and filing.
• Assist management as required.

Skills

Communication skills

Interpersonal skills

Polite and professional conduct

MS Office proficiency

Telephone etiquette

Record keeping

Hindi & English bilingual

Education

12th pass (Graduate preferred)

Tools

MS Office

Job description

Position: Receptionist Department: Administration / Front Office Reports To: Administrative Manager / School Management

Job Summary

The Receptionist will be responsible for managing the front desk, welcoming visitors, handling calls and enquiries, maintaining records, and providing administrative support to ensure smooth day-to-day operations.

Key Responsibilities

• Welcome and assist visitors, parents, students, staff, and other guests professionally.
• Answer and transfer incoming telephone calls appropriately.
• Handle front-desk enquiries and provide accurate information.
• Maintain visitor entry and exit records.
• Manage appointments, meetings, and visitor schedules.
• Receive and distribute letters, couriers, documents, and other communications.
• Maintain reception-related registers and records.
• Coordinate with different departments regarding visitor and administrative requirements.
• Handle routine emails, messages, and communication as assigned.
• Maintain confidentiality of official information and documents.
• Ensure the reception area remains clean, organized, and professional.
• Support administrative activities such as photocopying, printing, filing, and document handling.
• Assist in emergency communication and inform the concerned authority when required.
• Perform other administrative duties assigned by management.

Required Skills

• Good communication and interpersonal skills.
• Polite, professional, and helpful attitude.
• Basic knowledge of MS Office and computer operations.
• Good telephone etiquette.
• Ability to maintain records and handle multiple tasks.
• Good Hindi and English communication skills.
• Presentable personality and professional behavior.

Preferred Qualification

• Minimum 12th pass; graduate preferred.
• Previous experience in reception, front office, school, hospital, hotel, or office administration will be an advantage.

Key Performance Expectations

• Professional handling of visitors and calls.
• Accurate and timely maintenance of records.
• Proper communication with parents, staff, and management.
• Punctuality, discipline, confidentiality, and courteous behavior.

Pay: ₹7,000.00 - ₹10,000.00 per month

Work Location: In person