Receptionist

Paras Health; Patna; On-site; INR 201,000 - 268,000; Full time

Job summary

Paras Health in Patna invites applications for a front desk role. The selected candidate will guide patients, coordinate appointments, provide information on services and fees, and assist with registration and insurance paperwork.

The position requires a graduate with 2 years of relevant experience and is open to female candidates only. It is an on-site role in a hospital setting with a focus on patient care and smooth OPD operations.

Qualifications

• Must be graduate with 02 years of relevant experience.

Responsibilities

• Guide patients to correct departments, wards, or labs.
• Coordinate doctor appointments, including booking and rescheduling.
• Provide information on hospital services, visiting hours, and fee structures.
• Handle patient grievances and route to administration.
• Assist with OPD and insurance paperwork.

Skills

Communication skills

Interpersonal skills

Education

Graduate

Job description

Key Responsibilities

• Patient Guidance: Direct patients and visitors to correct departments, wards, or labs.
• Appointment Coordination: Book, reschedule, or cancel doctor consultations.
• Information Support: Provide details on hospital services, visiting hours, and fee structures.
• Grievance Handling: Listen to patient complaints and route them to administration.
• Registration Assistance: Help users fill out OPD forms or insurance paperwork.

Preferred candidate profile

Must be graduate with 02 years of relevant experience.

Only female candidates need to apply.