Guest Relation Executive

Dr Agarwals Eye Hospital; Chennai District; On-site; INR 223,000 - 357,000; Full time

Job summary

Dr Agarwals Eye Hospital invites applications for a Guest Relationship Executive at Tambaram, Chennai. The role focuses on warmly welcoming patients, guiding registrations and appointments, and ensuring a smooth hospital experience through coordination with various departments.

The candidate should have good communication skills and prior customer service/front office experience in healthcare is preferred, with immediate joiners given preference. Salary is described as best in the industry.

Qualifications

• Graduate in any discipline.
• Good communication and interpersonal skills.
• Customer service/front office experience in healthcare is preferred.
• Immediate joiners will be preferred.

Responsibilities

• Welcome and assist patients and visitors with a warm and professional approach.
• Manage patient registration, appointments, and guide them through the hospital process.
• Ensure an excellent patient experience by addressing queries and coordinating with internal departments.
• Handle patient feedback and resolve concerns promptly.
• Maintain accurate records and support front office operations.

Job description

WE ARE HIRING Guest Relationship Executive

Location: Tambaram, Chennai

Role & Responsibilities:

• Welcome and assist patients and visitors with a warm and professional approach.
• Manage patient registration, appointments, and guide them through the hospital process.
• Ensure an excellent patient experience by addressing queries and coordinating with internal departments.
• Handle patient feedback and resolve concerns promptly.
• Maintain accurate records and support front office operations.

Requirements:

• Graduate in any discipline.
• Good communication and interpersonal skills.
• Customer service/front office experience in healthcare is preferred.
• Immediate joiners will be preferred.

Salary: Best in the Industry