Receptionist

Vijaya Diagnostic Centre Limited; Bengaluru; On-site; INR 250,000 - 400,000; Full time

Job summary

Vijaya Diagnostic Centre Limited in Bengaluru invites applications for an administrative support role focused on patient registration, billing, and appointment coordination. You will assist patients with fasting status and guide them to the right locations for their diagnostic tests, while handling calls and report dispatches.

Ideal candidates will be comfortable with basic typing speeds (15–20 wpm) and able to manage cash, card, or digital payments.

Responsibilities

• Register patients and handle billing, including processing payments and cash register.
• Guide patients to correct rooms and floors for tests.
• Handle inbound and outbound calls, answer queries and schedule appointments.
• Follow up on test reports and dispatch reports to the appropriate parties.
• Typing speed: 15-20 wpm.

Job description

Key Responsibilities

• Patient Registration & Billing: Reviewing doctor prescriptions, generating test requisition slips, processing cash, card, or digital payments, and maintaining the daily cash transaction register.
• Patient Guidance: Checking patient readiness (e.g., fasting status) and guiding them to the correct rooms or floors for their diagnostic tests.
• Customer Support: Managing inbound and outbound phone calls, answering patient queries, and scheduling appointments.
• Report Coordination: Following up on test report statuses and safely dispatching reports to the correct parties
• Typing speed :15-20wpm