Receptionist

Drlogy Technologies Pvt. Ltd.; Ahmedabad District; On-site; INR 167,000 - 279,000; Full time

Job summary

Drlogy Technologies Pvt. Ltd. invites applications for a Receptionist at Nidhi Hospital in Ahmedabad. The role covers welcoming patients, handling enquiries, registering demographics, and coordinating with multiple departments to ensure a smooth front-office experience.

The candidate will manage appointments, assist with patient documentation, and maintain records with strict confidentiality, following SOPs and delivering courteous service.

Qualifications

• 1-3 years of work experience in reception/front desk roles.
• Educational background includes B.Com, M.Com or B.Sc.
• Proficiency in MS Office and basic computer skills required.

Responsibilities

• Welcome patients, visitors, and attendants professionally.
• Manage the reception desk and front-office activities.
• Handle telephone calls, walk-in enquiries, and routine requests.
• Schedule, confirm, and manage appointments.
• Assist with patient registration and demographic information.
• Provide information about doctors, departments, services, and timings.
• Guide patients and visitors to the appropriate departments.
• Coordinate with doctors, nurses, billing, laboratory, and other departments.
• Assist patients with required forms and documentation.
• Maintain appointment registers and reception records.
• Handle routine patient queries and elevate concerns when required.
• Support billing or payment coordination where applicable.
• Maintain reception-area cleanliness and readiness.
• Assist with patient feedback and service-related activities.
• Prepare routine reception reports as required.
• Maintain confidentiality of patient and organizational information.
• Follow hospital SOPs and front-office procedures.
• Maintain professional, courteous, and patient-focused communication.

Skills

MS Office

Reception Handling

HIS Data Entry

Education

B.Com

M.Com

B.Sc

Job description

Free to Apply Verified Employer Secure & Private No Hidden Charges

Job Requirements

Experience

1 - 3 Years Experience

Education

• B.Com
• M.Com
• B.Sc

All Gender

Vacancy

1

Last Date to Apply

03, April 2027

Job Role

Work Location

Nidhi Hospital, Stadium Commerce Road, Navrangpura, Ahmedabad - 380009

Work Mode

Work From Office

Department

Front Office

Role

Receptionist

Employment type

• Full time

Key Skills

Proficiency in MS Office & Computer Skills

Reception & Enquiry Handling

HIS Data Entry

Preference Languages

Any Language

Job Story

Job Description

A Receptionist is responsible for managing the reception area and serving as the first point of contact for patients, visitors, attendants, and other stakeholders. The includes greeting visitors, handling enquiries, managing appointments, supporting patient registration, coordinating with departments, and maintaining a professional and welcoming environment.

• Welcome patients, visitors, and attendants professionally.
• Manage the reception desk and front-office activities.
• Handle telephone calls, walk-in enquiries, and routine requests.
• Schedule, confirm, and manage appointments.
• Assist with patient registration and demographic information.
• Provide information about doctors, departments, services, and timings.
• Guide patients and visitors to the appropriate departments.
• Coordinate with doctors, nurses, billing, laboratory, and other departments.
• Assist patients with required forms and documentation.
• Maintain appointment registers and reception records.
• Handle routine patient queries and elevate concerns when required.
• Support billing or payment coordination where applicable.
• Maintain reception-area cleanliness and readiness.
• Assist with patient feedback and service-related activities.
• Prepare routine reception reports as required.
• Maintain confidentiality of patient and organizational information.
• Follow hospital SOPs and front-office procedures.
• Maintain professional, courteous, and patient-focused communication.