Receptionist

SVKM's Narsee Monjee Institute of Management Studies (NMIMS); Ahmedabad District; On-site; INR 180,000 - 260,000; Full time

Job summary

NMIMS, Ahmedabad campus, invites applications for a Receptionist to manage front desk operations, greet visitors, handle incoming calls via the EPABX system, and provide essential administrative support to faculty, students, and guests.

The role requires a professional demeanor, strong communication and interpersonal skills, solid MS Office proficiency, and the ability to coordinate appointments, maintain visitor records, and assist with general office tasks.

Qualifications

• Bachelor’s Degree from a recognized statutory university.
• Certification in office administration, front office management, or customer service is desirable but not mandatory.
• Minimum 1 year of experience in a similar role, or 3 years of administrative experience in a comparable capacity.

Responsibilities

• Manage front desk operations and greet visitors in a professional and courteous manner.
• Handle incoming and outgoing calls through the EPABX system and direct them to the appropriate departments.
• Maintain the visitor register and reception records.
• Provide basic information and guidance to visitors, students, and staff.
• Coordinate with departments for appointments, meetings, and visitor management.
• Manage courier, mail distribution, and official correspondence.
• Assist in general administrative tasks and documentation when required.
• Ensure the reception area is organized and presentable at all times.

Skills

MS Office

EPABX systems

Communication

Interpersonal skills

Organizational skills

Education

Bachelor’s Degree

Job description

Job Summary

The Receptionist is responsible for managing front desk operations, greeting visitors, handling incoming calls, and providing administrative support to ensure smooth day-to-day office functioning. The role requires maintaining a professional environment while assisting staff, students, and visitors with information and coordination.

Job Designation

Receptionist

Job Summary

The Receptionist is responsible for managing front desk operations, greeting visitors, handling incoming calls, and providing administrative support to ensure smooth day-to-day office functioning. The role requires maintaining a professional environment while assisting staff, students, and visitors with information and coordination.

Designation

Assistant Manager

Location

Ahmedabad

Department

Administration

Key Responsibilities

• Manage front desk operations and greet visitors in a professional and courteous manner.
• Handle incoming and outgoing callsthrough the EPABXsystem and directthem to the appropriate departments.
• Maintain the visitor register and reception records.
• Provide basic information and guidance to visitors, students, and staff.
• Coordinate with departments for appointments, meetings, and visitor management.
• Manage courier, mail distribution, and official correspondence.
• Assist in general administrative tasks and documentation when required.
• Ensure the reception area is organized and presentable at all times.

Educational Qualifications

• Bachelor’s Degree froma recognized statutory university.

Professional Certifications

• Certification in office administration, front office management, or customer service is desirable but not mandatory.

Professional Experience

• Minimum 1 yearsof experience in a similar role, or 3 years of administrative experience in a comparable capacity

Skills and Competencies

• Proficient in MS Office applications and comfortable with technology.
• Handson experience withEPABX systems andtelephone operations is preferred.
• Pleasant personality withexcellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to handle visitors, calls, and administrative tasks efficiently while maintaining professionalism.