Receptionist - Admin services

Nexdigm; Mumbai; On-site; INR 300,000 - 380,000; Full time

Job summary

Nexdigm in Mumbai seeks a proactive Front Desk Executive to welcome guests, manage visitor records, and support daily office operations. The role ensures a professional environment by coordinating communications and administrative tasks, while upholding security and service standards.

Ideal candidate is a graduate with strong MS Office skills and at least one year of front desk experience in a sizable organization.

Qualifications

• Graduate with good communication skills and minimum 1 year of front desk experience.
• Experience in a large organization with 100+ employees is preferred.
• Proficiency in MS Office tools required.

Responsibilities

• Welcome visitors and manage front desk operations to ensure a professional experience.
• Handle calls, emails, and courier management with accuracy.
• Coordinate administrative tasks and office support to maintain smooth operations.

Skills

Good communication skills

Reception/front desk experience

Education

Graduate

Tools

MS Office

Job description

TheReceptionist is responsible for managing front office operations, welcomingvisitors, handling communications, coordinating administrative activities, andensuring a professional and efficient workplace environment. The role supportssmooth day-to-day office functioning through effective visitor management,record maintenance, facility coordination, and administrative support.

Key Result Areas

Front Office &Visitor Management

• Professionally greet, receive, and assist guests,clients, business partners, and visitors, ensuring a positive visitorexperience.
• Coordinate visitor requirements, includingarranging tea, coffee, refreshments, and meals as required.
• Maintain visitor records and ensure adherence tooffice security and visitor protocols

CommunicationManagement

• Manage incoming and outgoing telephone calls,directing them appropriately and maintaining professional communicationstandards.
• Handle reception-related correspondence andcommunication channels, including emails and other office communicationsas assigned.
• Coordinate the receipt, dispatch, and tracking ofcouriers, parcels, and office materials.
• Maintain accurate inward and outward courierregisters and related documentation.

Administrative Support

• Provide administrative assistance for day-to-dayoffice operations.
• Maintain and update records related to ISMScompliance and other administrative requirements.
• Coordinate with internal departments, branchoffices, and external vendors for administrative support

Facilities &Resource Coordination

• Manage bookings, scheduling, and upkeep of theBoard Room, Academy, Reception Area, and other common facilities.
• Ensure reception and common areas arewell-maintained, organized, and presentable at all times.
• Supervise and coordinate office support staff toensure smooth office functioning.

Petty Cash & RecordMaintenance

• Handle petty cash transactions for routine officeexpenses and maintain accurate records.
• Maintain and regularly update company contactdirectories, extension lists, and address databases.

General Office Support

• Support office administration activities andundertake additional responsibilities as assigned to facilitate smoothbusiness operations.

Required Competencies,Skills, and Experience

• A graduate with goodcommunication skills possessing minimum 1 year of experience as a front deskoffice executive/ receptionist.
• Should haveexperience in working with an organization that has an employee strengthof 100+
• Proficiency in MS Office applications (Word,Excel, Outlook, PowerPoint)