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JLL is seeking a property manager in Mumbai to run a housing complex, township or residential community on site for a 48-hour week. The role involves leading the site team, managing vendors, budgeting, handling residents’ complaints and ensuring regulatory compliance.
The ideal candidate will have experience in residential property management, oversee daily operations, and coordinate reporting to the regional office. Location is Mumbai; relocation options to live near the site may be discussed.
JLL's residential property-management line, which the posting presents under the Brightstone name, is hiring a property manager in Mumbai for a housing complex, township or residential community, on site for a scheduled 48-hour week, to run the site team, the vendors, the budget, the occupants' complaints and the compliance of the property. The posting, requisition REQ535086 on JLL's Workday careers site, was published on 17 September 2026 and asks for a tailored CV; it does not itemise qualifications or years, and it lists the duties in detail. This page sets out the posting, the requirements read from it, the site and the week, and where a candidate relocating to Mumbai can live; it links to the posting, which is the only place to apply, and the caretaker guide and the rent‑collection guide describe the same job at the scale of a single PG house.
The duties run from the team to the paper. On the team: guiding, grooming, developing and supporting the site's manpower, planning the manpower and playing a major part in hiring, ensuring the facilities staff work as one team. On the money: formulating budgeting controls, monitoring the service‑level agreements and key performance indicators for JLL and the outsourced agencies and keeping the scores above the target, renewing the agreement on time, submitting invoices and following up payments, overseeing vendor quotations and invoices, getting attendance signed off and cost sheets submitted to JLL's office with the client's approval, ensuring billing is accurate, and helping the client's point of contact build the annual budget for site operations. On the property: daily site rounds to check the structures, the building facilities and the services, resolving emergency maintenance with urgency, enforcing the health and life‑safety manuals and every risk‑assessment recommendation, writing business‑continuity plans, and keeping the as‑built drawings and transition documents in a library. On the occupants: answering their queries in writing and in person, running a robust complaint‑management process meticulously, and circulating information to the occupants' authorities when operations are disrupted. On relationships: projects, consultants, contractors, government authorities and statutory agencies, kept smooth so that the property runs. On reporting: the daily management report and the monthly management report, closure of every report the regional office, head office, subject experts and training teams require, and the slogan the posting names, no safety, no work.
JLL's residential property-management line, which the posting presents under the Brightstone name, is hiring a property manager in Mumbai for a housing complex, township or residential community, on site for a scheduled 48-hour week, to run the site team, the vendors, the budget, the occupants' complaints and the compliance of the property. The posting, requisition REQ535086 on JLL's Workday careers site, was published on 17 September 2026 and asks for a tailored CV; it does not itemise qualifications or years, and it lists the duties in detail. This page sets out the posting, the requirements read from it, the site and the week, and where a candidate relocating to Mumbai can live; it links to the posting, which is the only place to apply, and the caretaker guide and the rent‑collection guide describe the same job at the scale of a single PG house.
The duties run from the team to the paper. On the team: guiding, grooming, developing and supporting the site's manpower, planning the manpower and playing a major part in hiring, ensuring the facilities staff work as one team. On the money: formulating budgeting controls, monitoring the service‑level agreements and key performance indicators for JLL and the outsourced agencies and keeping the scores above the target, renewing the agreement on time, submitting invoices and following up payments, overseeing vendor quotations and invoices, getting attendance signed off and cost sheets submitted to JLL's office with the client's approval, ensuring billing is accurate, and helping the client's point of contact build the annual budget for site operations. On the property: daily site rounds to check the structures, the building facilities and the services, resolving emergency maintenance with urgency, enforcing the health and life‑safety manuals and every risk‑assessment recommendation, writing business‑continuity plans, and keeping the as‑built drawings and transition documents in a library. On the occupants: answering their queries in writing and in person, running a robust complaint‑management process meticulously, and circulating information to the occupants' authorities when operations are disrupted.
A housing society or township: the property manager answers to the residents' committee and runs the site team, the vendors and the budget.
The posting asks for a tailored CV detailing experience relevant to the role and lists no formal qualification or years; a candidate reads the requirement from the duties, which describe a manager who has run a residential township or a large housing society with a site team, several vendor contracts, a budget built with a residents' committee, a complaint process and the statutory compliance a residential property carries, lifts, fire, water, waste and the society's own audits. Experience on the residential side is the point, since the posting is explicit that housing complexes and residential communities are the client; the disputes guide and the tenant‑rights guide are the occupant's side of the complaint process the manager will run, and the licensing guide lists in miniature the compliance a township carries at scale.
On site in Mumbai, 48 scheduled hours a week, at a housing complex, township or residential community the posting does not name; Mumbai's large residential townships sit in Thane , Powai , Goregaon , Malad , Navi Mumbai and the eastern suburbs, and the recruiter will say which. A residential property manager's week has a weekend, because the residents are home, and the emergency maintenance the posting names does not keep hours; a candidate should ask about the on-call arrangement and the site team's size.
Which township or society, how many units, how many towers and how many residents, because a manager over 400 flats and one over 2,000 are different jobs. Whether the client is a residents' association or a developer still in control, since the posting's client point of contact could be either and the disputes guide explains why the difference decides the complaint process. The site team's size and whether it is JLL's or the society's. The vendor contracts in place, their number and their renewal dates. The collection rate and the arrears position, if the manager is involved in maintenance charges. The compliance calendar: the fire NOC, the lift licences, the water and waste permissions, and what is due in the next six months. The last audit's findings. The reporting line, the operations manager or a cluster head, and whether the role covers one site or several. The on-call arrangement for the emergency maintenance the posting names. And the range, since the posting asks for a tailored CV and states no figure.
Property management is the discipline of running a building on behalf of its owners or its residents' association: the common areas, the plant, the security, the housekeeping, the vendors, the budget, the collections and the complaints. In residential townships and housing societies the property manager reports to the society's committee; in commercial towers, to the landlord or the estate manager; and firms such as JLL, including its residential property‑management line, place managers and their teams at these sites across India. The career runs from executive through assistant property manager, property manager and key‑account or cluster manager, and the conversion guide , the caretaker guide and the rent‑collection guide describe the same job at PG scale, where the owner is the manager and the caretaker is the site team.
The postings rarely state a salary and this page invents none; the signals are the site type, residential township or commercial tower, the years of experience, the reporting line and the weekly hours. A property manager over a large housing society with a committee to answer to and a manager over a single commercial building are different jobs at different bands, and the recruiter gives the range at the first call. The disputes guide and the tenant‑rights guide are worth an hour before the interview, since a residential property manager's week is made of the complaints those guides describe.
Apply through the Workday link on this page with a CV that names the properties managed by size, unit count, budget and vendor count, the collection and compliance record, and the software used, since the screening reads for those. Expect a round on a resident escalation and one on a budget, and questions about statutory compliance, fire NOCs, lift licences, society audits, which the licensing guide lists in miniature. A candidate relocating should read the PG pages linked below; a property manager on a site with a residents' association often lives near it by choice, and the local‑guardian guide explains why a house that knows its residents is the manager's best information.
Cost sheets, invoices, the annual budget and the daily and monthly management reports: the numbers side of a residential property manager's week
Residential property‑management interviews are about people before plant. The screening confirms the properties managed by unit count and the collections and compliance record; the operational round, usually with the operations manager the role reports to, gives a resident escalation, a lift out of service on a festival evening, a committee member disputing a vendor invoice, a fire NOC renewal three weeks away, and listens for the sequence, the resident first, the vendor second, the committee third, the report fourth, and for the daily management report entry that closes it. A budget round asks the candidate to walk an annual society budget from the last site, the collection rate achieved and the arrears process, and a compliance round the licences, the audits and the statutory calendar. The client round is the residents' committee itself at some sites, and a candidate should expect to be asked how she handles a chairman who wants a vendor changed for a relative's firm. References go to the previous society's committee where one exists.
A property manager reads a PG the way she reads a housing society: the complaint process in the maintenance guide, the exit and refund process in the exit guide and the deposit‑norms guide, the dispute route in the disputes guide, the licence and the society bye‑laws in the licensing guide. A house run on those four documents is a house she recognises, and the caretaker guide's model of an owner in another city and a caretaker on the premises is the society‑manager relationship she has lived in from the other chair.
From a property manager's chair the path runs to senior or cluster property manager over several sites, key‑account manager for a developer's portfolio, and city or regional head of property management, over ten to fifteen years; residential and commercial tracks diverge, and a candidate should know which she is on. The credentials that help are a facility‑management or real‑estate management certification, a safety qualification and familiarity with the society‑management software the developers use; the conversion guide explains why some residential property managers become PG or co‑living operators themselves, having run the same building from the manager's side.
A residential property manager often lives near the site by choice, and Mumbai's townships have PG markets in their own lanes. The Thane page ran ₹4,000‑22,000 across 20 owner price points in September 2026 and Goregaon East ₹3,700‑60,000 across 28, the widest band in the city because the serviced tail sits in it; Powai ran ₹7