Curated Workplace Executive: JLL in Mumbai

Peegee; Mumbai; On-site; INR 279,000 - 469,000; Full time

Job summary

JLL in Mumbai is hiring a curated experience executive to greet associates and visitors, ensure welcoming hospitality, and manage the readiness of meeting rooms, spaces, and transport support. You will log service requests, inspect the site daily, and assist with conferences, onboarding tours and events alongside the senior executive.

This role emphasizes reliability, a hospitality mindset, and quick responses to inquiries within one business day, with on-site placement at a premium occupier

Job description

• Curated Workplace Executive: JLL in Mumbai

Curated Workplace Executive: JLL in Mumbai

JLL is hiring a curated experience executive in Mumbai, working with the curated experience senior executive to make sure the organisation's associates and visitors are welcomed, valued and cared for at every stage of their time in the office: the reception, the readiness of meeting rooms, collaboration spaces, pantries and common areas, the service requests logged and followed to closure, the daily inspections, the conference and event set-ups, the onboarding tours, the feedback gathered and acted on, and the transport and commute support. The posting, requisition REQ534316 on JLL's Workday careers site, was published on 15 September 2026 and is written in six headed sections with a hospitality voice; it states no qualification, years or site. This page paraphrases it, reads the requirements, describes the site and the week and lists where a candidate relocating to Mumbai can live; it links to the posting, which is the only place to apply.

The posting in detail

Guest experience: the executive is the first face a colleague sees and the last impression a guest carries, expressing warmth and professionalism at reception, greeting with care and creating an atmosphere where every presence matters; owns the physical readiness of the workplace by checking meeting rooms, collaboration spaces, pantries and common areas regularly and thoroughly so that everything is clean, stocked and ready before it is needed; responds to ad-hoc requests promptly and helpfully; and documents the feedback gathered in daily interactions and shares it with the senior executive for resolution. Operational support: service requests logged, tracked and followed to full resolution with status updates; daily site inspections that find maintenance issues, supply gaps and safety concerns before they escape; routine matters channelled to the senior executive and safety or security concerns escalated at once to the facility manager or the security team; trackers, logs and basic reports kept accurately. Conference and event support: every room set to the highest standard, equipment tested, AV confirmed, refreshments placed where requested and the space reset after each meeting; dedicated on-ground support for events, training and engagement activities alongside the senior executive. Colleague engagement and onboarding: site orientation tours led, amenities introduced, policies explained and a warm tone set for new hires; every enquiry, in person, email or chat, acknowledged and answered within one business day; shadowing the senior executive across site functions to build capability. Feedback and continuous improvement: real-time feedback gathered from colleagues and stakeholders, documented in the trackers, shared with the senior executive and followed up on minor items; service patterns reviewed proactively, supply shortages, AV readiness and space concerns, to elevate the experience. Transport and commute support: the section the posting begins and the description truncates, a coordinator's role in the office's commute arrangements.

JLL is hiring a curated experience executive in Mumbai, working with the curated experience senior executive to make sure the organisation's associates and visitors are welcomed, valued and cared for at every stage of their time in the office: the reception, the readiness of meeting rooms, collaboration spaces, pantries and common areas, the service requests logged and followed to closure, the daily inspections, the conference and event set-ups, the onboarding tours, the feedback gathered and acted on, and the transport and commute support. The posting, requisition REQ534316 on JLL's Workday careers site, was published on 15 September 2026 and is written in six headed sections with a hospitality voice; it states no qualification, years or site. This page paraphrases it, reads the requirements, describes the site and the week and lists where a candidate relocating to Mumbai can live; it links to the posting, which is the only place to apply.

The posting in detail

Guest experience: the executive is the first face a colleague sees and the last impression a guest carries, expressing warmth and professionalism at reception, greeting with care and creating an atmosphere where every presence matters; owns the physical readiness of the workplace by checking meeting rooms, collaboration spaces, pantries and common areas regularly and thoroughly so that everything is clean, stocked and ready before it is needed; responds to ad-hoc requests promptly and helpfully; and documents the feedback gathered in daily interactions and shares it with the senior executive for resolution. Operational support: service requests logged, tracked and followed to full resolution with status updates; daily site inspections that find maintenance issues, supply gaps and safety concerns before they escape; routine matters channelled to the senior executive and safety or security concerns escalated at once to the facility manager or the security team; trackers, logs and basic reports kept accurately. Conference and event support: every room set to the highest standard, equipment tested, AV confirmed, refreshments placed where requested and the space reset after each meeting; dedicated on-ground support for events, training and engagement activities alongside the senior executive. Colleague engagement and onboarding: site orientation tours led, amenities introduced, policies explained and a warm tone set for new hires; every enquiry, in person, email or chat, acknowledged and answered within one business day; shadowing the senior executive across site functions to build capability. Feedback and continuous improvement: real-time feedback gathered from colleagues and stakeholders, documented in the trackers, shared with the senior executive and followed up on minor items; service patterns reviewed proactively, supply shortages, AV readiness and space concerns, to elevate the experience. Transport and commute support: the section the posting begins and the description truncates, a coordinator's role in the office's commute arrangements.

What JLL asks for

The posting states neither qualification nor years, and its voice is a hotel's: a guest-relations or front-office professional with one to three years, a hospitality degree and the temperament to notice a pantry short of milk before anyone asks is the profile, with the trackers and the one-business-day rule as the operational discipline. A candidate who has worked a premium reception and reset a boardroom under time is the one the senior executive will want to shadow her; the guest-policy guide and the reviews guide are the community-management version of the feedback loop the posting describes.

The site, the shift and the hours

On site in Mumbai at a corporate office the posting does not name; a curated-experience programme with a senior executive above the role belongs to a premium occupier's office, which in Mumbai means Bandra Kurla Complex , Lower Parel, Nariman Point or Powai , and the recruiter will say which. The hours are not stated; a reception role runs from before the first colleague to after the last meeting, and the shift and the weekend pattern are the first call's questions.

Questions to ask the recruiter about this posting

Which office and its headcount, and how many curated‑experience staff share it. The senior executive's expectations for the shadowing period and the promotion path. The ticketing and tracker tools in use and the one‑business‑day rule's measurement. The meeting‑room and AV inventory and who supports the AV. The events calendar. The transport and commute support the posting's last section describes and what it involves day to day. The uniform and grooming standard. The shift and the weekend pattern. Whether the site provides transport after a late event, which in Mumbai decides the bed. And the range, since the posting states none; the Mumbai page carries the bands a candidate sets it against.

Where workplace‑experience roles sit in India's property sector

Workplace experience is the newer name for the front‑of‑house and community side of facility management: the reception, the concierge, the events, the floor walks, the feedback surveys, the pantry and the meeting rooms that decide whether an employee enjoys coming to the office. Occupiers with large Indian campuses contract firms such as JLL to run it, and the coordinator, specialist, enabler, executive or manager in these roles is the person the employee meets, the one who fixes the small thing before it is a ticket. The career runs from coordinator to manager over five to eight years, often from hospitality; the reviews guide and the house‑rules guide describe the same craft at a co‑living building, where the community manager is the workplace‑experience role for a home rather than an office.

What the posting does not say about pay, and how to read it

JLL's India postings state the qualification, the years, the shift and the hours and rarely a salary; this page invents none. A coordinator role asking for one to three years and a manager role asking for eight sit in different bands, and a candidate asks the recruiter for the range at the first screening. The first‑month budget guide works what relocating to the site's city costs in the first month; a workplace role is usually a day role, five or six days, which widens the choice of where to live.

The interview, in practice

Workplace‑experience interviews are role‑plays before they are conversations. The screening confirms the campus headcount, the events run and the survey scores moved; the practical round puts the candidate at a reception with a visitor who has no host, a leadership floor walk in twenty minutes and a pantry out of milk, and watches the manner as much as the fix. A written exercise follows at many sites, an email to a floor about a change in meeting‑room booking, judged for tone and brevity, and a data exercise, a month's feedback in a spreadsheet to be turned into three actions. The manager's round asks about a process the candidate improved and a colleague she coached, and the client round, with the occupier's workplace lead, tests whether the candidate can hold a room of senior stakeholders without either deferring or overstepping. Hospitality graduates with a corporate‑campus year are the usual profile; the offer follows a reference to the previous client.

What a workplace‑experience professional reads on PeeGee.in

Someone who runs a workplace reads a co‑living building's listing for its community management: the house rules in the house‑rules guide, the visitor policy in the guest‑policy guide, the reviews guide says a host should write, the events and the common room the three‑way comparison describes. A managed building with a community manager is the workplace‑experience model applied to a home, and a candidate in this family often chooses one for that reason and reads the owner‑versus‑operator guide to understand what she is buying.

Progression from this role

From a workplace coordinator's chair the path runs to executive, senior executive, workplace or experience manager and campus or account experience lead over six to ten years, with the survey scores, the events delivered and the stakeholders held as the record; hospitality graduates move fastest when they add data skills, since the manager's job is the feedback spreadsheet as much as the floor walk. The credentials that help are a facility‑management certification and a customer‑experience or design‑thinking course; the reviews guide explains why the workplace professional who can write a good reply to a complaint is the one the client asks for by name.

Living near the site: PG options in Mumbai

A premium‑office reception role in Mumbai points to Bandra Kurla Complex or Lower Parel, and the beds for those sit on the Western and Harbour lines: Bandra West ran ₹10,000–30,000 across 8 owner price points in September 2026, the Kalina guide puts doubles within a walk of the Complex at its band's middle, and Santacruz East ran ₹4,000–32,000 across 25 for a candidate who wants the Complex within an auto ride; Andheri East at ₹6,000–35,000 across 21 is two stations up for the Marol houses. The Mumbai cost guide sets the lines side by side, the ladies’ page filters by the door rule an evening event needs, and the brokerage guide warns that Mumbai is the city where the seeker pays the broker. Start from the Mumbai PG hub , the ladies’ PG page for Mumbai , the working men’s page , the short‑stay page and the under‑₹5,000 page , and read the city cost guide for the September 2026 owner‑listing bands by locality before setting a budget.

Frequently asked questions

What does the JLL curated workplace executive job in Mumbai involve?

Owning the daily workplace experience under a senior executive: reception and greeting, the readiness of meeting rooms, pantries and common areas, service requests logged and closed, daily inspections and escalations, conference and event set‑ups with AV tested and rooms reset, onboarding tours, enquiries answered within a business day, feedback trackers and transport and commute support.

What experience is expected?

The posting states none; its hospitality voice describes a guest‑relations or front‑office professional with one to three years and a hospitality degree.

Who does the role report to?

The curated experience senior executive, with safety or security concerns escalated directly to the facility manager or the security team, as the posting states.

Where is the site and what are the hours?

A premium occupier's office in Mumbai, not named, with hours not stated; BKC, Lower Parel, Nariman Point or Powai are the likely settings. Ask the recruiter.

How do I apply?

Only through the JLL Workday posting REQ534316 linked on this page, published on 15 September 2026; it may close without notice.

Sources and further reading

• JLL careers — Curated Workplace Executive, Mumbai (REQ534316)
• JLL India
• JLL careers, India postings

Posting details on this page were read from the JLL Workday careers site on 17 September 2026 (requisition REQ534316); the employer’s posting governs and may close without notice. Rent figures, where quoted, follow the September 2026 owner‑listing bands on the linked locality pages.