Property Manager

Crest Property Solution Pvt Ltd.; Thane; Sur place; INR 1 200 000 - 1 800 000; Plein temps

Résumé du poste

Crest Property Solution Pvt Ltd seeks an experienced Property Operations Manager to oversee a technologically advanced residential property in Thane. You will lead on-site teams, manage the lobby, clubhouse, and resident services, and ensure top-tier guest experience, safety, and operational excellence.

You will drive project takeovers, manage building systems, implement SOPs, coordinate CAM budgeting, vendor performance, and produce MIS/KPI reports to support continuous improvements and

Qualifications

• Leadership and team-management abilities.
• Strong problem-solving and coordination skills.
• Resident-focused with proactive, results-oriented approach.

Responsabilités

• Lead on-site teams and deliver high standards across lobby, clubhouse, common areas and resident services.
• Coordinate takeover of property services and critical systems (lifts, DG sets, electrical and water systems, STP, access control, fire systems, CCTV, waste management).
• Plan preventive maintenance; manage housekeeping and landscaping schedules, AMCs, vendor performance, quotations and invoices.

Connaissances

Leadership & team management

Formation

Bachelor's degree in Engineering

Description du poste

Independently manage a technologically advanced residential property, oversee the property takeover and establish high-quality hospitality and property-management processes, while ensuring resident satisfaction, operational excellence, safety and efficiency.

KEY RESPONSIBILITIES

• Property Operations & Resident Experience: Lead on-site teams and deliver high standards across the lobby, clubhouse, common areas and resident services; address resident concerns and enforce amenity guidelines.
• Project Takeover & Building Systems: Coordinate takeover of property services and critical systems, including lifts, DG sets, electrical and water systems, STP, access control, fire systems, CCTV and waste management.
• Maintenance & Vendor Management: Plan preventive maintenance; manage housekeeping and landscaping schedules, AMCs, vendor performance, quotations, negotiations and invoices; monitor water and electricity usage.
• Team, SOPs & Safety: Set team goals, coach staff and implement SOPs across engineering, housekeeping, landscaping, security, clubhouse and waste management. Maintain fire, safety and security standards.
• Amenities, Events & Budgets: Oversee clubhouse and amenity vendors, organize community events, prepare the Common Area Maintenance (CAM) budget and control operating expenses.
• Reporting & Performance: Prepare daily/monthly MIS and KPI reports, track budget vs. actuals and planned vs. completed activities, and implement improvements based on audits and vendor reviews.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Engineering; hospitality background preferred.
• 10+ years of total experience, including at least 5 years managing buildings over 50 stories.
• Strong leadership, communication, relationship-building and team-management skills.
• Proactive, results-oriented and resident-focused, with strong problem-solving and operational coordination abilities.

KEY PERFORMANCE AREAS

• Resident satisfaction and community engagement
• Critical-system uptime and preventive-maintenance completion
• Safety compliance and zero safety incidents
• CAM budget adherence and vendor performance

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