Project Coordinator Cum Customer Support Engineer

Success Jobs Services Pune; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

Success Jobs Services Pune in Pune is seeking a proactive professional to manage end-to-end documentation, client communications, and project coordination across multiple sites. You will produce design and technical documents, coordinate with marketing and purchasing teams, arrange kick-off meetings, and supervise site visits to Khopoli and customer locations.

The role involves travel, scheduling, and ensuring timely responses to inquiries.

Responsibilities

• Documentation
• Sub System Design Document
• Technical Specifications Documents
• FAT / ATP Document
• Quality Assurance Plan (QAP)
• UHB (User Hand Book)
• MRLS (Maintenance Requirement List of Spares)
• CES (Complete Equipment Schedule)
• ISPL (Illustration Spare Part List)
• Customer Communication
• Meeting with marketing team
• Day Target Making To Do List
• Set the Priorities
• Customer Mail Acknowledgement and query resolutions
• Product Support
• Service Quotations
• PO Receipt & Acknowledgment
• Representative Visit Schedule at Site
• Security Clearance
• Travelling Plan
• Procurement Updates from Purchase Team & Monitoring the Schedule
• Visit to Khopoli – Twice a Week
• Visit at Customer Place
• Visit to Vendors
• Coordination with Customer for inspection coverage if any
• After PO receipt, arranging the kick off meeting with Customer
• Production Updates with factory
• Payment Follow-ups
• Customer Visit for Upcoming Projects
• Offers and technical compliance preparation
• Offer Costing with the help of Management Team
• Coordination for order finalization
• New Enquiry Quotation Follow-ups

Job description

Role & responsibilities

Responsibilities

• Documentation

• Sub System Design Document
• Technical Specifications Documents
• FAT / ATP Document
• Quality Assurance Plan (QAP)
• UHB (User Hand Book)
• MRLS (Maintenance Requirement List of Spares)
• CES (Complete Equipment Schedule)
• ISPL (Illustration Spare Part List)

• Customer Communication

• Meeting with marketing team

• Day Target Making To Do List
• Set the Priorities

• Customer Mail Acknowledgement and query resolutions

• Product Support

• Service Quotations
• PO Receipt & Acknowledgment
• Representative Visit Schedule at Site
• Security Clearance
• Travelling Plan

• Procurement Updates from Purchase Team & Monitoring the Schedule

• Visit to Khopoli – Twice a Week

• Visit at Customer Place

• Visit to Vendors

• Coordination with Customer for inspection coverage if any

• After PO receipt, arranging the kick off meeting with Customer

• Production Updates with factory

• Payment Follow-ups

• Customer Visit for Upcoming Projects

• Offers and technical compliance preparation

• Offer Costing with the help of Management Team

• Coordination for order finalization

• New Enquiry Quotation Follow-ups