Project Coordinator

Url Factory; Salem; On-site; INR 350,000 - 550,000; Full time

Job summary

Url Factory in Salem, Tamil Nadu is seeking a Project Coordinator to manage client onboarding and coordination across cross-functional teams. You will gather requirements, document workflows, and track progress to ensure on-time delivery.

The role involves communicating updates, facilitating client approvals, coordinating testing and demonstrations, and maintaining documentation in CRM/PM tools. Strong multitasking and communication skills are essential.

Qualifications

• Good communication and client coordination skills.
• Strong follow-up and time-management abilities.
• Basic knowledge of CRM, SaaS products, and automation workflows.
• Problem-solving and team coordination skills.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Coordinate with clients after project confirmation and manage onboarding.
• Gather client requirements and prepare workflow documentation.
• Coordinate with developers and automation teams to ensure timely delivery.
• Track project progress, deadlines, pending tasks, and issues.
• Communicate updates and obtain client approvals and feedback.
• Coordinate testing, client demonstrations, and handover.
• Manage client support requests and ensure timely issue resolution.
• Maintain project documentation and update CRM or PM tools.
• Submit daily status and end-of-day reports to the manager.
• Ensure client satisfaction and timely project completion.

Skills

Client communication

Client coordination

Follow-up

Time management

Multitasking

Education

Relevant diploma or degree

Tools

CRM software

Automation tools

SaaS platforms

Job description

• Coordinate with clients after project confirmation and manage the onboarding process.
• Gather client requirements and prepare workflow documentation.
• Coordinate with developers and automation teams to ensure timely project delivery.
• Track project progress, deadlines, pending tasks, and technical issues.
• Communicate project updates and follow up with clients for approvals and feedback.
• Coordinate testing, client demonstrations, and final project handover.
• Manage client support requests and ensure timely issue resolution.
• Maintain project documentation and update CRM or project management tools.
• Submit daily status reports and End-of-Day (EOD) reports to the reporting manager.
• Ensure client satisfaction and successful project completion within the agreed timeline.

Required Skills

• Good communication and client coordination skills.
• Strong follow-up and time-management abilities.
• Basic knowledge of CRM, SaaS products, and automation workflows.
• Problem-solving skills and team coordination.
• Ability to manage multiple projects simultaneously.

Required Skills

Client Communication & Coordination Basic knowledge of CRM or software tools Onboarding