Program Manager

RCG Global Services; Chennai District; On-site; INR 2,500,000 - 5,500,000; Full time

Job summary

RCG Global Services is seeking an experienced Senior Program Manager to lead strategic IT programs for a key client account. You will own end-to-end program delivery, including planning, governance, reporting, and cross-functional coordination across AWS, data migration, API development, and modernization initiatives.

The role requires strong stakeholder management, data-driven decision making, and the ability to drive multiple workstreams in distributed teams, leveraging Jira and Agile

Qualifications

• Experience leading large-scale technology programs (5+ years).
• Hands-on Jira planning, tracking and reporting.
• Strong Agile, Scrum and governance frameworks.
• Excellent stakeholder management and executive communication.
• Proven ability to lead diverse teams and manage dependencies.

Responsibilities

• Own and drive end-to-end program delivery across multiple technology initiatives.
• Develop program plans, roadmaps, milestones, dependencies, and risk mitigation.
• Lead planning, tracking and execution using Jira and Agile methodologies.
• Drive governance, status reporting, dashboards, and stakeholder communication.
• Coordinate cross-functional teams.
• Monitor program health, identify risks and drive resolution.
• Ensure timely delivery of milestones with quality outcomes.
• Facilitate Agile ceremonies and delivery best practices.
• Drive team alignment and collaboration across distributed teams.
• Use metrics and data to support decisions and provide visibility to leadership.

Skills

AWS Cloud initiatives

Data Migration

Modernization

API Development and Integration

Jira

Agile methodologies

Stakeholder management

Executive communication

Analytical thinking

Leadership

Tools

Jira

Job description

Job Description:

Experience

Role description

• 15+ years of overall IT industry experience.
• Minimum 5+ years of Program Management experience leading large-scale technology programs.

Role Summary

We are looking for an experienced and results-driven Senior Program Manager to lead strategic programs for a key client account. The ideal candidate will be responsible for end-to-end program delivery, planning, stakeholder management, reporting, and execution across initiatives involving AWS, Data Migration, API development, and enterprise modernization programs. The individual should be a self-starter with strong analytical skills, an ability to manage multiple workstreams, and a proven track record of driving programs through structured governance and data-driven decision making.

Key Responsibilities

• Own and drive end-to-end program delivery across multiple technology initiatives.
• Develop program plans, roadmaps, milestones, dependencies, and risk mitigation strategies.
• Lead planning, tracking, and execution using Jira and Agile methodologies.
• Drive governance, status reporting, executive dashboards, and stakeholder communication.
• Coordinate cross-functional teams.
• Monitor program health, identify risks/issues proactively, and drive resolution.
• Ensure timely delivery of key milestones while maintaining quality and business outcomes.
• Facilitate Agile ceremonies and establish delivery best practices.
• Drive team alignment, accountability, and collaboration across distributed teams.
• Use metrics and data to support decisions, improve execution, and provide program visibility to leadership.

Required Skills & Qualifications

• Strong experience managing programs involving:
  • AWS Cloud initiatives
  • Data Migration and Modernization
  • API Development and Integration Programs
• Hands-on expertise in Jira for planning, tracking, and reporting.
• Strong understanding of Agile, Scrum, and Program Governance frameworks.
• Excellent stakeholder management and executive communication skills.
• Strong analytical, problem-solving, and decision-making capabilities.
• Proven ability to lead diverse teams and influence without direct authority.
• Demonstrated experience managing complex programs with multiple dependencies and workstreams.

Certifications (Preferred/Required)

One or more of the following certifications:

• PMP (Project Management Professional)
• PMI-ACP
• Certified Scrum Master (CSM)
• Professional Scrum Master (PSM)
• SAFe Agilist or equivalent Agile certification

Key Attributes

• Self-starter with strong ownership mindset
• Data-driven and outcome-oriented
• Excellent written and verbal communication skills
• Strong leadership and collaboration skills
• Ability to build consensus and drive teams toward common goals
• Customer-focused and proactive in managing expectations

Requirements: